Dell PP30L, U084C, E6500

50 Troubleshooting

Contents

Main Notes, Notices, and Cautions Contents 1About Your Computer. . . . . . . . . . . . . . . . . 7 2Setting Up Your Computer. . . . . . . . . . . . 13 4 5Reinstalling Software . . . . . . . . . . . . . . 51 6Getting Help. . . . . . . . . . . . . . . . . . . . . . 59 Page Page About Your Computer Front View 8 Back View Battery Removal Page Page Setting Up Your Computer Quick Setup Page Page Connecting to the Internet Setting Up Your Internet Connection Transferring Information to a New Computer Microsoft Windows XP Operating System Page Page Page Microsoft Windows Vista Page Specifications 24 NOTE: 26 NOTE: Page Page Page 30 NOTE: Page Page Troubleshooting Tools Power Lights Beep Codes Error Messages microprocessor has failed. Contact Dell (see "Contacting Dell" on page 65). correctly, put spaces in the proper place, and used the correct pathname. Page Page Page Page System Messages Page Troubleshooting Software and Hardware Problems Dell Diagnostics Page Troubleshooting Tips Power Problems Page Memory Problems Lockups and Software Problems Page Dell Technical Update Service Dell Support Utility Page Reinstalling Software Drivers Identifying Drivers Reinstalling Drivers and Utilities Page Restoring Your Operating System Using Microsoft Windows System Restore Page Using Dell Factory Image Restore Using the Operating System Media Page Getting Help Obtaining Assistance Technical Support and Customer Service DellConnect Online Services AutoTech Service Automated Order-Status Service Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Page 64 Contacting Dell Page Finding Information NOTE: 68 Index B C D E F I M N S T U V W