scrambled
or appears
torn
lPerform Auto Adjust using the OSD.
lAdjust Phase and Pixel Clock controls using the OSD.
lPerform monitor self-test feature check to determine if scrambled screen appears in self-test mode.
lCheck for bent or broken pins in the video cable connector.
lRestart the computer in the safe mode.
Safety Related Issues
Visible signs
of smoke or
sparks
lDo not perform any troubleshooting steps.
lContact Dell immediately.
Intermittent Problems
Monitor
malfunctions
on & off
lEnsure that the video cable connecting the monitor to the computer is connected properly and is secure.
lReset the monitor to Factory Settings.
lPerform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Missing Color
Picture does
not have
color
lPerform monitor self-test feature check.
lEnsure that the video cable connecting the monitor to the computer is connected properly and is secure.
lCheck for bent or broken pins in the video cable connector.
Wrong Color
Picture color
is not good
lChange the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the
application.
lTry different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the
Color Management is turned off.
lChange the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
lRun the built-in diagnostics.
Imageretentionfromastatic
imageleftonthemonitorfora
long period of time
Faint
shadow
from the
static image
displayed
appears on
the screen
lUse the Power Management feature to turn off the monitor at all times when it is not in use (for more
information, see Power Management Modes).
lAlternatively, use a dynamically changing screensaver.