Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. It is recommended that you keep a copy of the Service Tag in a secure location in case your computer is lost or stolen.

 

Enter the Express Service Code to direct your call when

 

contacting technical support.

 

 

 

Solutions — Troubleshooting hints and tips, articles from technicians, and

Dell Support Website — support.dell.com

online courses, frequently asked questions

 

 

Community — Online discussion with other Dell customers

 

 

Upgrades — Upgrade information for components, such as memory, the

 

 

hard drive, and the operating system

NOTE: Select your region to view the appropriate support site.

Customer Care — Contact information, service call and order status,

warranty, and repair information

 

 

Service and support — Service call status and support history, service

 

 

contract, online discussions with technical support

 

 

Reference — Computer documentation, details on my computer

NOTE: Corporate, government, and education customers can also use

configuration, product specifications, and white papers

the customized Dell Premier Support website at

Downloads — Certified drivers, patches, and software updates

premier.support.dell.com.

 

Notebook System Software (NSS)— If you reinstall the operating system for

 

your computer, you should also reinstall the NSS utility. NSS provides critical

 

 

updates for your operating system and support for Dell™ 3.5-inch USB

 

 

floppy drives, Intel® Pentium® M processors, optical drives, and USB

 

 

devices. NSS is necessary for correct operation of your Dell computer. The

 

 

software automatically detects your computer and operating system and

 

 

installs the updates appropriate for your configuration.

To download Notebook System Software:

 

 

 

 

1. Go to support.dell.com, select your region or business segment,

 

and enter your Service Tag.

 

 

2. Select Drivers & Downloads and click Go.

 

3. Click your operating system and search for the keyword Notebook

 

System Software.

 

 

NOTE: The support.dell.com user interface may vary depending on your

 

selections.

 

 

 

 

How to use Windows XP

Windows Help and Support Center

 

How to work with programs and files

 

 

How to personalize my desktop

1. Click Start® Help and Support.

 

 

 

 

2. Type a word or phrase that describes your problem and click the

 

arrow icon.

 

 

3. Click the topic that describes your problem.

 

4. Follow the instructions on the screen.

 

 

 

 

Information on network activity, the Power Management Wizard, hotkeys,

Dell QuickSet Help

 

and other items controlled by Dell QuickSet

 

 

 

To view Dell QuickSet Help, right-click the

icon in the Microsoft®

 

Windows® taskbar.

 

 

For more information on Dell QuickSet, see Dell™ QuickSet.

How to reinstall my operating system

Operating System CD

 

 

NOTE: The Operating System CD may be optional and may not ship with

 

your computer.

 

 

The operating system is already installed on your computer. To reinstall

 

your operating system, use the optional Operating System CD (see

 

Restoring Your Operating System.)

 

 

After you reinstall your operating system, use the Drivers and Utilities CD

 

(ResourceCD) to reinstall drivers for the devices that came with your

 

computer.

 

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Dell PP04X specifications Premier.support.dell.com, Select Drivers & Downloads and click Go, Click Start Help and Support

PP04X specifications

The Dell PP04X, commonly known as the Dell Latitude E6420, is a versatile and robust laptop that is designed for business professionals and power users alike. It combines performance, durability, and a wide array of connectivity options, making it a popular choice in the corporate world.

One of the standout features of the PP04X is its solid build quality. The laptop is constructed with a premium aluminum chassis paired with a magnesium alloy frame, ensuring it can withstand the rigors of daily use. The spill-resistant keyboard provides an added layer of protection against accidental spills, making this device a reliable option for users on the go.

The Dell PP04X is powered by Intel's second-generation Core processors, providing excellent performance for multitasking and demanding applications. With options ranging from Core i3 to Core i7, users can select the level of power they need for their specific tasks. The laptop supports up to 8GB of DDR3 RAM, which contributes to its ability to handle multiple applications simultaneously without compromising speed.

In terms of storage, the Latitude E6420 offers various configurations, including traditional hard drives (HDD) and solid-state drives (SSD), allowing users to balance performance and storage capacity based on their requirements. The inclusion of SSD options results in faster boot times and quicker file access, greatly enhancing overall productivity.

The display of the Dell PP04X is another highlight. It features a 14-inch HD screen with anti-glare technology, making it suitable for use in various lighting conditions, whether in a brightly lit office or while traveling. The high-resolution screen ensures crisp visuals, ideal for presentations and detailed graphic work.

Connectivity options on the Latitude E6420 are plentiful, featuring multiple USB ports, an HDMI output, and an ExpressCard slot for expandability. Additionally, users can opt for built-in mobile broadband capabilities to stay connected on the move.

Dell also places a strong emphasis on security in the PP04X. The laptop includes features such as a fingerprint reader, smart card reader, and optional TPM (Trusted Platform Module) for enhanced security, ensuring that sensitive information remains protected.

Overall, the Dell PP04X Latitude E6420 is an excellent choice for business users who require a durable and powerful laptop. With its blend of performance, security features, and connectivity options, it is well-suited to meet the demands of a fast-paced work environment. Whether for office use or travel, the PP04X provides a reliable and efficient computing experience.