Troubleshooting

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. This service is free and can be customized for content, format, and frequency of notifications.

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 Bit Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer.

Diagnostics Available

Depending on which Dell computer you have purchased there may be additional extended Dell 32 Bit Diagnostics available on the hard drive in a Utility Partition that provides additional troubleshooting.

When to Use PSA Diagnostics and Dell 32 Bit Diagnostics

If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 46 and run PSA Diagnostics and Dell 32 Bit Diagnostics before you contact Dell for technical assistance.

It is recommended that you print these procedures before you begin.

NOTE: PSA and Dell 32 Bit Diagnostics operate only on Dell computers.

Enter system setup, review your computer’s configuration information, and ensure that the device you want to test displays in system setup and is active (for more information on system setup, see Dell Technology Guide).

Start the Dell 32 Bit Diagnostics from your hard drive or from your Drivers and Utilities media.

Troubleshooting

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Dell PP31L Dell Technical Update Service, Diagnostics Available, When to Use PSA Diagnostics and Dell 32 Bit Diagnostics

PP31L specifications

The Dell PP31L, also known as the Dell Latitude E6400, is a robust laptop that epitomizes the convergence of performance, portability, and reliability. Designed primarily for business professionals, the Dell PP31L delivers a blend of essential features that cater to both everyday computing needs and demanding tasks.

At its core, the Dell PP31L is powered by Intel's Core 2 Duo processors, providing users with a reliable and efficient performance. This dual-core architecture allows for multitasking capabilities, ensuring smooth operation even when running multiple applications simultaneously. Coupled with up to 8GB of RAM, this laptop adeptly handles demanding workloads while maintaining responsiveness.

One of the standout characteristics of the Dell PP31L is its display. The laptop typically features a 14.1-inch LED-backlit screen, offering a resolution of 1280 x 800 pixels. The display provides vibrant colors and sufficient brightness, making it suitable for both indoor and outdoor use. Furthermore, its anti-glare coating reduces reflections, enhancing visibility during presentations or extended work sessions.

In terms of build quality, the Dell PP31L excels with its durable chassis. Constructed with rugged materials, it can withstand the rigors of daily use, making it an ideal choice for professionals on the go. The laptop also meets various military specifications, further underscoring its strength and reliability in challenging environments.

Connectivity is another primary strength of the Dell PP31L. It incorporates multiple USB ports, an HDMI output, and a legacy VGA port, enabling seamless connections to a variety of peripherals and external displays. Additionally, it supports wireless connectivity options, including Wi-Fi and Bluetooth, facilitating ease of use in various settings.

The laptop's keyboard is designed for comfort and precision, featuring a spill-resistant design to protect against accidental spills. This aspect, combined with a responsive touchpad and an optional pointing stick, ensures a superior user experience.

Battery life is competitive, with the possibility of extended options, allowing users to work longer without the need for frequent recharges. This is particularly advantageous for professionals who rely on mobility and those who often find themselves in environments with limited access to power outlets.

In conclusion, the Dell PP31L (Latitude E6400) is a solid choice for users seeking a dependable, high-performance laptop. Its balance of power, durability, and usability makes it a compelling option in the competitive landscape of business laptops. Whether for office use or remote work, the Dell PP31L stands out as a versatile tool for professionals.