Starting PSA Diagnostics From Your Computer

NOTE: If your computer does not display a screen image, contact Dell (see "Contacting Dell" on page 58).

NOTE: Troubleshooting using Dell 32 Bit Diagnostics through the Utility Partition, referenced in this section, may or may not be available in your computer.

1Ensure that the computer is connected to an electrical outlet.

2Turn on (or restart) your computer.

3Start PSA Diagnostics in one of the following two ways:

aWhen the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu, and then press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, then shut down your computer and try again.

NOTE: Before attempting option B, the computer must be turned off.

bPress and hold the <Fn> key while powering the computer on.

Follow the prompts on the screen, select Diagnostics to start the PSA suite of tests. The computer then runs the Pre-boot Self Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

During the assessment, provide inputs when prompted.

If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell.

If the Pre-boot System Assessment completes successfully and your system has 32 Bit Diagnostics, you receive the message Booting Dell

Diagnostics Utility Partition. Press any key to continue.

4Press any key to start the Dell 32 Bit Diagnostics.

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Troubleshooting

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Dell PP31L Press and hold the Fn key while powering the computer on, During the assessment, provide inputs when prompted

PP31L specifications

The Dell PP31L, also known as the Dell Latitude E6400, is a robust laptop that epitomizes the convergence of performance, portability, and reliability. Designed primarily for business professionals, the Dell PP31L delivers a blend of essential features that cater to both everyday computing needs and demanding tasks.

At its core, the Dell PP31L is powered by Intel's Core 2 Duo processors, providing users with a reliable and efficient performance. This dual-core architecture allows for multitasking capabilities, ensuring smooth operation even when running multiple applications simultaneously. Coupled with up to 8GB of RAM, this laptop adeptly handles demanding workloads while maintaining responsiveness.

One of the standout characteristics of the Dell PP31L is its display. The laptop typically features a 14.1-inch LED-backlit screen, offering a resolution of 1280 x 800 pixels. The display provides vibrant colors and sufficient brightness, making it suitable for both indoor and outdoor use. Furthermore, its anti-glare coating reduces reflections, enhancing visibility during presentations or extended work sessions.

In terms of build quality, the Dell PP31L excels with its durable chassis. Constructed with rugged materials, it can withstand the rigors of daily use, making it an ideal choice for professionals on the go. The laptop also meets various military specifications, further underscoring its strength and reliability in challenging environments.

Connectivity is another primary strength of the Dell PP31L. It incorporates multiple USB ports, an HDMI output, and a legacy VGA port, enabling seamless connections to a variety of peripherals and external displays. Additionally, it supports wireless connectivity options, including Wi-Fi and Bluetooth, facilitating ease of use in various settings.

The laptop's keyboard is designed for comfort and precision, featuring a spill-resistant design to protect against accidental spills. This aspect, combined with a responsive touchpad and an optional pointing stick, ensures a superior user experience.

Battery life is competitive, with the possibility of extended options, allowing users to work longer without the need for frequent recharges. This is particularly advantageous for professionals who rely on mobility and those who often find themselves in environments with limited access to power outlets.

In conclusion, the Dell PP31L (Latitude E6400) is a solid choice for users seeking a dependable, high-performance laptop. Its balance of power, durability, and usability makes it a compelling option in the competitive landscape of business laptops. Whether for office use or remote work, the Dell PP31L stands out as a versatile tool for professionals.