Troubleshooting your Interactive Pen

Problem (continued)

Possible Solution (continued)

 

 

Cannot use the Pen or cannot

• Check if the input source is PC (VGA,

connect the Pen

HDMI, Wireless and LAN source)

 

• Check if the Interactive function is turned

 

On. (Menu -> Advanced Settings ->

 

Interactive Settings -> Interactive)

 

• Check if the Connection option is set

 

correctly. (Menu -> Advanced Settings ->

 

Interactive Settings -> Connection)

 

• When using Wireless or LAN connection,

 

and the Pen does not work,check if the

 

Wireless and Network function is turned

 

On.

 

1

Menu -> Advanced Settings ->

 

 

Wireless/Network Settings -> Network

 

2

Menu -> Advanced Settings ->

 

 

Wireless/Network Settings -> Wireless

 

 

Settings

 

• When using Wireless or LAN connection,

 

check if Dell Wireless Application Software

 

is connected. (Only support full screen

 

mode output).

 

• Check if Photo sensor is facing towards the

 

screen.

 

• Push any key to wake up (except Nib

 

button).

 

 

The LED does not work.

Check if the battery is not depleted.

 

 

The Amber LED is

The battery is low, charging the Interactive

continuously lit

Pen battery.

 

 

The Green LED is

Check if the Mini USB is connected.

continuously lit, but the

 

 

cursor does not move, and the

 

 

projector screen displays "USB connection is not detected".

112

Troubleshooting Your Projector

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Image 112
Dell S500WI manual Troubleshooting your Interactive Pen, Troubleshooting Your Projector

S500WI, S500 specifications

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