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Dell ST2321L, ST2320L appendix Solving Problems, Self-Test, Built-in Diagnostics

Models: ST2320L ST2321L

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Solving Problems

Dell™ ST2320L/ST2321L monitor User's Guide

Self-Test

Built-in Diagnostics

Common Problems

Product-Specific Problems

Troubleshooting the Dell™ Soundbar (Optional)

CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove the Analog (blue connector) cable from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, the dialog shown below will continuously scroll through the screen.

or

4.This box also appears during normal system operation, if the video cable becomes disconnected or damaged. The monitor will enter Power Save Mode after 15 minutes if left at this state.

5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you have performed Step 5, check your video controller and computer system.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

To run the built-in diagnostics:

1.Ensure that the screen is clean (no dust particles on the surface of the screen).

2.Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.

3.On the front panel, press and hold the shortcut button 1 and shortcut button 4 keys on the front panel, simultaneously for 2 seconds. A gray screen appears.

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Dell ST2321L, ST2320L appendix Solving Problems, Self-Test, Built-in Diagnostics
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ST2320L, ST2321L specifications

The Dell ST2321L and ST2320L are versatile LED-backlit monitors that cater to both professional and personal use, delivering quality visuals and an array of features that enhance the user experience. Designed with modern aesthetics in mind, both models stand out with their sleek profiles and narrow bezels, making them suitable for any workspace.

The ST2321L features a 23-inch screen size with a Full HD resolution of 1920 x 1080 pixels. This resolution ensures sharp and detailed images, making it ideal for tasks that require precision, such as graphic design or video editing. The monitor utilizes IPS (In-Plane Switching) technology, which allows for wide viewing angles of up to 178 degrees. This means that colors remain consistent and vibrant, even when viewed from the side, making it great for collaborative work environments where multiple people might be viewing the screen simultaneously.

On the other hand, the ST2320L offers similar dimensions and resolution but with subtle differences in design and connectivity options. Both monitors boast a 5 ms response time, which helps reduce motion blur in fast-paced video and gaming scenarios, providing smoother playback and a more enjoyable viewing experience.

A remarkable feature of both the ST2321L and ST2320L is their eco-friendly design. These monitors are Energy Star certified, meaning they consume less power compared to traditional LCD monitors, which contributes to reduced energy costs and a lower carbon footprint.

Connectivity-wise, both models come equipped with multiple ports, including VGA and HDMI inputs. The presence of HDMI allows for easy connections to a variety of devices, such as laptops, gaming consoles, and Blu-ray players, ensuring flexibility in usage.

In terms of ergonomics, the Dell ST2321L and ST2320L offer tilt functionality, allowing users to adjust the screen angle to achieve the most comfortable viewing position. Although they lack advanced height adjustment options, their design ensures stability and a sleek appearance on any desk setup.

Overall, the Dell ST2321L and ST2320L monitors combine stylish design with essential features that cater to a broad range of users. Their impressive display technology, energy efficiency, and versatile connectivity make them excellent choices for those seeking high-quality visual performance. Whether for work or entertainment, these monitors are built to meet modern demands while providing reliable functionality.