LCD Monitor Quality & Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a "bright dot." When the pixel remains black, it is known as a "dark dot."

In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information, see Dell Support site at: support.dell.com.

Maintenance Guidelines

Caring for Your Monitor

CAUTION: Read and follow the Safety Instructions before cleaning the monitor.

CAUTION: Before cleaning the monitor, unplug the monitor from the electrical outlet.

For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor:

To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.

Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.

If you notice a white powder when you unpack your monitor, wipe it off with a cloth.

Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than lighter-colored monitors.

To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.

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Dell ST2310B, ST2410B, ST2210B appendix Maintenance Guidelines, LCD Monitor Quality & Pixel Policy, Caring for Your Monitor