42 Troubleshooting Tips
4
Press any key to start the Dell Diagnostics from the diagnostics utility
partition on your harddrive, and follow the instructions on the screen.
Starting the Dell Diagnostics From the Dell Drivers and Utilities Media
NOTE: The Dell Drivers and Utilities media is optional and may not ship with your
computer.
1
Insert the
Drivers and Utilities
media.
2
Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft® Windows® desktop; then, shut down your
computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the
next start-up, the computer starts according to the devices specified in the
system setup program.
3
When the boot device list appears, highlight
Onboard or USB CD-ROM
Drive
and press <Enter>.
4
Select the
Boot from CD-ROM
option from the menu that appears and
press <Enter>.
5
Typ e
1
to start the CD menu and press <Enter> to proceed.
6
Select
Run the 32 Bit Dell Diagnostics
from the numbered list. If
multiple versions are listed, select the version that is appropriate for your
computer.
7
When the Dell Diagnostics
Main Menu
appears, select the test that you
want to run, and follow the instructions on the screen