Reinstalling Software 47
3
Select
Repair Your Computer
.
The
System Recovery Options
window appears.
4
Select a keyboard layout and click
Next
.
5
To access the recovery options, log on as a local user.
6
To access the command prompt, type
administrator
in the
User
name
field, then click
OK
.
7
Click
Dell Factory Image Restore
.
NOTE: Depending upon your configuration, you may need to select Dell
Factory Tools, then Dell Factory Image Restore.
8
On the
Dell Factory Image Restore
welcome screen, click
Next.
The
Confirm Data Deletion
screen appears.
NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.
9
Click the checkbox to confirm that you want to continue reformatting the
hard drive and restoring the system software to the factory condition, then
click
Next
.
The restore process begins and may take 5 or more minutes to complete. A
message appears when the operating system and factory-installed
applications have been restored to factory condition.
10
Click
Finish
to restart the computer.
Using the Operating System Media
Before reinstalling the operating system, try the following:
Windows Device Driver Rollback (see "Returning to a Previous Device
Driver Version" on page43)
Microsoft System Restore (see "Using Microsoft® Windows® System
Restore" on page46)
NOTICE: Before performing the installation, back up all data files from your primary
hard drive to another media. For conventional hard drive configurations, the primary
hard drive is the first drive detected by the computer.
To reinstall Windows, you need the Dell™ Operating System media and the
Dell Drivers and Utilities media. The Dell
Drivers and Utilities
media
contains
drivers that were installed at the time you ordered your computer.