DeLonghi EC860 manual Troubleshooting, Problem, Possible causes, Solution

Troubleshooting

Problem	Possible causes	Solution
The device will not switch on	The power supply cable is not inserted	Check that the power supply cable
	correctly	connector is fully inserted in the
		appropriate socket on the back of the
		device; then check that the plug is
		correctly connected to the power outlet
Espresso coffee does not flow out	No water in the tank	Fill the water tank
	The holes in the filter-holder are blocked	Clean the holes in the filter-holder spouts
	The espresso boiler outlet is blocked	Clean as indicated in the “Cleaning the
		boiler outlet” paragraph (page 13)
Espresso coffee drips from the edges of	The filter-holder is not correctly inserted	Attach the filter-holder correctly and
the filter-holder instead of through the	or is dirty	handle to the right until aligned to the
holes		CLOSE position
	The espresso boiler gasket has lost	Have the espresso boiler gasket replaced
	elasticity or it is dirty	at a service center
	The holes in the filter-holder spout are	Clean the holes in the filter holder spouts
	blocked
The filter-holder does not hook onto the	Too much coffee was poured in the filter	Use the measure provided and make sure
device		to use the correct filter for the type of
		preparation desired.
Loud pump noise	The water tank is empty	Fill the tank
	The tank is inserted incorrectly and the	Press the tank lightly to open the valve on
	valve on the bottom is not open	the bottom
The coffee cream is clear (it flows quickly	The ground coffee has not been	Increase pressing of the ground coffee
from the spout)	sufficiently pressed
	Not enough ground coffee	Increase the amount of ground coffee
	The coffee is not ground finely enough	Only use coffee ground specifically for
		espresso coffee machines
	Incorrect type of ground coffee	Change the quality of the ground coffee
After coffee delivery, the coffee filter re-		Insert the filter-holder again, then
mains attached to the boiler outlet		remove it.
After the coffee has been prepared, the		Re-insert the filter-holder, deliver coffee,
pod or coffee powder remains attached to		remove the filter-holder.
the boiler outlet

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