DeLonghi ECAM23.450 manual Troubleshooting

DISPLAYED MESSAGE	POSSIBLE CAUSE	REMEDY
Press CLEAN button	• Milk has been delivered recently and the	• Press the CLEAN button and keep it
	tubes inside the milk container must be	pressed until the progress bar which
	cleaned.	appears on the display together with the
		message “Cleaning...” is complete.
Insert water spout	• The hot water spout is not inserted or is	• Insert water spout as far as it will go.
	inserted incorrectly.
INSERT MILK	• The milk container is not inserted	• Insert the milk container as far as it will
CONTAINER!	correctly.	go.

TROUBLESHOOTING

Below is a list of some of the possible malfunctions.

If the problem cannot be resolved as described, contact Customer Services.

PROBLEM	POSSIBLE CAUSE		REMEDY
The coffee is not hot	•	The cups were not preheated.	•	Warm the cups by rinsing them with hot
				water (N.B. you can use the hot water
				function).
	•	The infuser has cooled down because	•	Before making the coffee, warm the
		2/3 minutes have elapsed since the last		infuser by pressing the	button .
		coffee was made.
	•	Low coffee temperature is set.	•	In the menu, set a high coffee
				temperature.
The coffee is thin or	•	The coffee is ground too coarsely.	•	Turn the grinding adjustment knob one
not creamy enough.				click anticlockwise towards “1” while
				the coffee mill is in operation (fig. 10).
				Continue one click at a time until coffee
				delivery is satisfactory. The effect is only
				visible after delivering 2 coffees (see the
				section: “Adjusting the coffee mill” on
				page 13).
	•	The coffee is unsuitable.	•	Use pre-ground coffee for espresso
				coffee makers
The coffee is delivered	•	The coffee is ground too finely.	•	Turn the grinding adjustment knob
too slowly or a drop at				one click clockwise towards “7” while
				the coffee mill is in operation (fig. 10).
a time.
				Continue one click at a time until coffee
				delivery is satisfactory. The effect is only
				visible after delivering two coffees. (see
				the section “Adjusting the coffee mill” on
				page 13).
Coffee does not come	•	The spouts are blocked.	•	Clean the spouts with a toothpick.
out of one of the
spouts.
The milk does not	•	The milk container lid is dirty.	•	Clean the milk container lid as described
come out of the milk				in the section “Cleaning the milk
				container”.
spout.

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