TROUBLESHOOTING
If the machine Is not functioning correctly the following may be checked before calling the customer service center.
PROBLEM | SOLUTION |
|
|
Gelato is not freezing | If gelato is still in liquid form after about 20 minutes of the |
| machine running, check to make sure control is in the |
| position. Ensure that ingredients are at refrigerator |
| temperature (41°F/5°C) and machine was not laid on its |
| side or upside down prior to use. |
Compressor is loud and is Make sure gelato maker is on a flat surface. If gelato maker
making an unusual noise was transported ensure that it is allowed to sit 1 hour before use.
Paddle does not rotate | Gelato may be too hard. Ensure that the paddle rotation |
| mechanism is not damaged by running the appliance without |
| the paddle to see if it spins. If it does not spin without the |
| paddle, call customer service. |
For more information please visit www.gelataio.delonghi.com and let us know your favorite recipes.
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