APPENDIX

Troubleshooting Guide

 

Symptom

 

Possible Cause

 

Action

 

 

 

 

 

 

 

Power does not turn on.

1)

The battery is not oriented correctly.

1)

Orient the battery correctly (page 42).

 

 

2)

The battery is dead.

2)

Charge the battery (page 37). If the battery goes

Supply

 

 

 

 

dead soon after being charged, it means the

 

 

 

 

battery has reached the end of its life and needs

 

 

 

 

 

Power

 

 

 

 

to be replaced. Purchase a separately available

 

 

 

 

NP-40 rechargeable lithium ion battery.

 

 

 

 

 

 

 

 

 

 

 

 

Camera suddenly powers

1)

Auto Power Off activated (page 52).

1)

Turn power back on.

 

down.

2)

The battery is dead.

2)

Charge the battery (page 37).

 

 

 

 

 

 

 

Image is not recorded

1)

The camera is in the PLAY mode.

1)

Use the mode dial to select the currently

 

when the shutter button is

 

 

 

selected recording mode (page 59).

 

pressed.

2)

Flash unit is being charged.

2)

Wait until the flash unit finishes charging.

 

 

3)

Memory is full.

3)

Transfer files you want to keep to your

Recording

 

 

 

 

computer and then delete files from image

 

 

 

 

memory, or use a different memory card.

 

 

 

 

 

 

 

 

 

 

 

Image

Auto Focus does not focus

1)

The lens is dirty.

1)

Clean the lens.

properly.

2)

The subject is not located in the center of the

2)

Make sure the subject is centered in the focus

 

 

focus frame when you compose the image.

 

frame when composing the image.

 

 

3)

The subject you are shooting is a type that is

3)

Use manual focus (page 86).

 

 

 

not compatible with Auto Focus operation (page

 

 

 

 

 

65).

 

 

 

 

4)

You are moving the camera.

4)

Mount the camera on a tripod.

 

 

 

 

 

 

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