7. TROUBLESHOOTING

Problem

Possible Cause

 

 

Solution

 

 

 

Press the 1/TEST button to

 

ON/TEST button is not pushed.

turn on the UPS.

 

 

 

(Refer section 4 to turn on the

 

 

 

 

UPS.)

 

 

 

 

 

 

Battery low shut down and

Waiting for line recovery.

UPS is not turned on.

utility is absent.

 

 

 

 

 

 

 

1. Reduce some loads connected

(No alarm, No LED lights)

The rear panel input circuit

 

breaker is tripped. (Button is

to the UPS.

 

 

 

2. Reset the circuit breaker.

 

tripped out)

(Push button in)

 

 

 

 

 

 

Call

for

qualified

service

 

UPS fault.

personnel if above actions do

 

 

not solve the problem.

 

 

Batteries inside the UPS are

Recharge the batteries for at

 

not fully charged.

least 8 hours.

 

 

 

UPS is overloaded.

Remove

some

unnecessary

 

loads.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Batteries

weak

faster

when

UPS does not provide

 

used

often

or

operating at

 

higher temperature.

 

expected back-up time.

 

 

Batteries are weak.

If the battery is near the end of

 

 

its life, call for service personnel.

 

 

 

 

Replace the battery even if the

 

 

REPLACE

BATTERY

LED

 

 

does not light.

 

 

 

Charger fault or other reason.

Call for service.

 

 

All LEDs light on.

Internal UPS fault.

1. Turn off UPS.

 

 

2. Call for service.

 

 

 

 

 

 

1. Recharge the batteries for at

“REPLACE BATTERY”

 

least 8 hours.

 

 

Weak batteries.

2. If problem remains Call for

LED lights on.

 

service personnel to, replace

 

 

 

 

the batteries.

 

 

 

 

 

 

 

Incorrect transmission speed.

Re-test

after using another

 

different transmission speed.

PC-UPS communication

 

 

Refer to communication interface

does not work properly.

Incorrect RS-232 connection.

(Section

8)

of

this

manual

 

Re-connect the UPS with

 

 

 

 

COM1 / COM2 on PC again.

 

No incoming utility.

Check input power connection.

 

 

 

UPS operates on battery

The rear panel input circuit

1. Reduce some loads connected

breaker is tripped. (Button is

to the UPS.

 

 

even though the line is in

out).

2. Reset the circuit breaker.

normal operating condition.

 

(Push button in)

 

 

Very high, low or distorted

Have qualified electrician check

 

utility voltage.

the input voltage.

 

 

 

 

 

Site wiring fault LED

Wiring error such as reversed

Get wiring checked by electrician.

(fault led flash).

hot/neutral.

 

 

 

 

 

 

 

24

 

 

 

 

 

 

 

SHEET 25 TO 26

 

 

 

 

 

 

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Delta Electronics 700VA, 3KVA manual Troubleshooting, Problem Possible Cause Solution