7. TROUBLESHOOTING
Problem | Possible Cause |
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| Press the 1/TEST button to | ||||||
| ON/TEST button is not pushed. | turn on the UPS. |
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| (Refer section 4 to turn on the | |||||||
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| Battery low shut down and | Waiting for line recovery. | ||||||
UPS is not turned on. | utility is absent. |
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| 1. Reduce some loads connected | |||||||
(No alarm, No LED lights) | The rear panel input circuit | |||||||
| breaker is tripped. (Button is | to the UPS. |
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| 2. Reset the circuit breaker. | |||||||
| tripped out) | (Push button in) |
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| Call | for | qualified | service | |||
| UPS fault. | personnel if above actions do | ||||||
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| not solve the problem. |
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| Batteries inside the UPS are | Recharge the batteries for at | ||||||
| not fully charged. | least 8 hours. |
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| UPS is overloaded. | Remove | some | unnecessary | ||||
| loads. |
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| Batteries | weak | faster | when | |||
UPS does not provide |
| used | often | or | operating at | |||
| higher temperature. |
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expected |
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Batteries are weak. | If the battery is near the end of | |||||||
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| its life, call for service personnel. | |||||||
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| Replace the battery even if the | ||||||
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| REPLACE | BATTERY | LED | ||||
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| does not light. |
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| Charger fault or other reason. | Call for service. |
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All LEDs light on. | Internal UPS fault. | 1. Turn off UPS. |
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2. Call for service. |
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| 1. Recharge the batteries for at | ||||||
“REPLACE BATTERY” |
| least 8 hours. |
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Weak batteries. | 2. If problem remains Call for | |||||||
LED lights on. |
| service personnel to, replace | ||||||
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| the batteries. |
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| Incorrect transmission speed. | after using another | ||||||
| different transmission speed. | |||||||
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| Refer to communication interface | |||||||
does not work properly. | Incorrect | (Section | 8) | of | this | manual | ||
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| COM1 / COM2 on PC again. | ||||||
| No incoming utility. | Check input power connection. | ||||||
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UPS operates on battery | The rear panel input circuit | 1. Reduce some loads connected | ||||||
breaker is tripped. (Button is | to the UPS. |
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even though the line is in | out). | 2. Reset the circuit breaker. | ||||||
normal operating condition. |
| (Push button in) |
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| Very high, low or distorted | Have qualified electrician check | ||||||
| utility voltage. | the input voltage. |
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Site wiring fault LED | Wiring error such as reversed | Get wiring checked by electrician. | ||||||
(fault led flash). | hot/neutral. |
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| 24 |
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| SHEET 25 TO 26 |
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