Troubleshooting

If a problem should arise, first check the following:

1.Are the connections correct?

2.Is the set being operated as described in the owner’s manual?

3.Are the other components operating properly?

If this unit does not operate properly, check the items listed in the table below. Should the problem persist, there may be a malfunction.

In this case, disconnect the power immediately and contact your store of purchase.

GGeneralH

Symptom

Cause/Solution

Page

 

 

 

Power does not turn

• Check whether the power plug is correctly inserted into the power

C 4

on.

outlet.

 

 

• The protection circuit is active. Disconnect the power plug from

54

 

the electric outlet, wait 5 to 10 seconds and then insert it back

 

 

into the outlet.

 

Display is off.

• Set “Display” on the menu to something other than “OFF”.

35

 

 

 

The power indicator

• The temperature inside the unit has risen. Please turn off power

is blinking red.

once, and re-apply the power after the temperature has fallen

 

 

sufficiently.

 

 

• Please re-install this unit in a place having good ventilation.

 

• Please use speakers which have the specified impedance.

24,

 

 

C 3

 

• The speaker cable has shorted (is touching). Firmly twist the core

C 3

 

wire in the speaker cable, and then re-connect it to the speaker

 

 

terminal.

 

After turning on the

• This unit amplifier circuit has failed. Turn off the power and please

power, the power

contact the DENON service adviser.

 

indicator is blinking

 

 

red.

 

 

Set does not operate

• Reset the microprocessor.

57

properly.

 

 

GHDMIH

Symptom

Cause/Solution

Page

No audio is

• Check the connection of the HDMI connectors.

5

output with HDMI

• When outputting HDMI audio from the speakers, set “HDMI

35

connection.

Audio Out” on the menu to “Amp”.

 

 

• When outputting HDMI audio from a TV, set “HDMI Audio Out”

35

 

on the menu to “TV”.

 

No video is

• Check the connection of the HDMI connectors.

5

output with HDMI

• Set the input source to match the connected HDMI connector.

5, 11

connection.

• Check whether the TV is compatible with copyright protection

5

 

(HDCP). If connected to a device not compatible with HDCP, video

 

 

will not be output correctly.

 

GVideoH

 

 

Symptom

Cause/Solution

Page

No picture appears.

• Check the TV connection.

C 4

 

• Set the TV input correctly.

C 4

version Basic

version Advanced

Information

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