Symptom Cause Countermeasure Page
No picture
appears.
• The connections between the
AVR-2309 and monitor are
faulty.
• The monitor’s input setting is
wrong.
• PURE DIRECT mode is set.
• The player is connected using the
component input connectors, the
monitor is connected using the
video (yellow) or S-Video output
connectors.
• Check the connections.
• Set properly.
• Cancel the PURE DIRECT mode.
• High definition (1080i/720p) and
progressive (480p/576p) video
signals are not down-converted.
Set the player to interlace
(480i/576i) signals.
11 ~ 14
38
Picture cannot be
recorded.
• Input source does not match
recorder’s video connection
connector (video or S-Video).
• The video conversion function
does not work for the REC
OUT connectors. Match the
input source and recorder
connections.
14
DVDs cannot be
copied on a VCR.
• This is not a malfunction. Most
movie software includes copy
prevention signals and cannot be
copied.

On-screen

display is not

shown.

• The operation content display is
“OFF”.
• The main volume display is
“OFF”.
• The display during tuner operation
is “OFF”.
• The display during iPod operation
is “OFF”.
• When viewing HDMI or
component video signals via the
AVR-2309, the on-screen display
appears when the MENU button
on the main unit or the A.MENU
button on the remote control
unit.
• When only HDMI or component
video signals are input to the
AVR-2309, the characters of
the on-screen display are not
displayed over the picture.
• Set “Manual Setup” – “Option
Setup” – “On-Screen Display”
– “Text” to “ON”.
• Set “Manual Setup” – “Option
Setup” – “On-Screen Display”
– “Master Volume” to “ON”.
• Set when “Manual Setup”
– “On-Screen Display” – “Tuner
Information” is not “OFF”.
• Set when “Manual Setup”
– “On-Screen Display” – “ iPod
Information” is not “OFF”.
9
9
30
30
30
30
GVideoH
Symptom Cause Countermeasure Page
HDMI audio
signals are not
output from
speakers.
• The “Manual Setup” – “HDMI
Setup” – “HDMI Audio Out”
setting is set to“TV”.
• Set to “Amp”. 26
No picture
appears
with HDMI
connections.
• The connections to the HDMI
connectors are faulty.
• HDMI input setting is improper.
• The monitor is not compatible
with copyright protection
(HDCP).
• The HDMI format of the player
and monitor do not match.
• Check the connections.
• Check the HDMI input setting.
• Connect a monitor that is
compatible with copyright
protection (HDCP).
• Match the HDMI format of the
player and monitor.
11
35
11
11
No sound is
output from
the monitor
connected
with HDMI
connections.
• The “Manual Setup” – “HDMI
Setup” – “HDMI Audio Out”
setting is set to “Amp”.
• Set to “TV”. 26
When performing
the following
operations on a
connected device,
AVR-2309 has the
same operations.
Power ON/OFF
Switching audio
output devices
Adjust volume
Switch input
source
HDMI’s CEC function is
operating.
• Set “Manual Setup” – “HDMI
Setup” – “HDMI Control” to
“OFF”.
When you only want to operate
the power on/off each device, set
“Power Off Control” to “OFF”.
26
GHDMIH
Symptom Cause Countermeasure Page
iPod cannot be
played.
• The input source assigned to
“iPod dock” is not selected.
• Cable is not properly connected.
• Control dock for iPod’s AC
adapter is not connected to
power outlet.
Switch to the input source
assigned at “iPod dock”.
• Reconnect.
• Plug the control dock for iPod’s
AC adapter into a power outlet.
35
13
GiPodH
Troubleshooting

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Getting Started Connections Setup Playback Remote Control Multi-zone Information
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