TROUBLESHOOTING GUIDE

SYMPTOM

 

POSSIBLE CAUSE

 

 

 

 

 

Lights will not come

1. Light switch is turned off.

on.

 

 

2. Flood light

is

loose or

 

 

 

 

burned out.

 

 

 

 

 

3.

Fuse is blown or circuit breaker

 

 

 

 

is turned off.

 

 

 

 

 

4.

Daylight turn-off is in effect (re-

 

 

 

 

check after dark).

 

 

 

 

5.

Incorrect circuit wiring, if this is a

 

 

 

 

new installation.

 

 

 

 

6.

Re-aim the sensor to cover de-

 

 

 

 

sired area.

 

 

Lights

come

on

1. Light Control may be installed in

in daylight.

 

 

a relatively dark location.

 

 

 

2.

Light Control is in Test.

 

 

 

 

(Set control switch to an

 

 

 

 

ON-TIME position).

 

Lights

come

on

1. Light Control

may

be sensing

for no

apparent

 

small animals or automobile traf-

reason.

 

 

 

fi c (re-aim sensor).

 

 

 

 

2.

Range is set too high .

 

 

 

 

(Reduce Range).

 

 

 

 

 

 

 

 

SYMPTOM

POSSIBLE CAUSE

 

 

 

 

Lights stay on

1. A fl ood lamp is positioned too close to

continuously.

the sensor or pointed at nearby objects

 

that cause heat to trigger the sensor.

 

(Reposition the lamp away from the

 

sensor or nearby objects).

 

2. Light Control is pointed toward a heat

 

source like an air vent, dryer vent, or

 

brightly-painted heat-refl ective sur-

 

face. (Reposition sensor).

 

3. Light Control is in Manual Mode.

 

(Switch to Auto.)

Lights flash on

1. Heat or light from the lamps may be

and off.

turning the Light Control on and off.

 

(Reposition the lamps away from the

 

sensor).

 

2. Heat being reflected from other objects

 

may be affecting the sensor. (Reposi-

 

tion sensor).

 

3. Light Control is in the Test mode and

 

warming up.(Flashing is normal under

 

these conditions).

 

4. Light may be leaking through the

 

fl oodlamp reflectors. (Make sure the

 

metal lamp protectors are installed.)

 

 

TECHNICAL SERVICE

Please call 1-800-858-8501 for assistance before returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the problem persists, call* for assistance at 1-800-858-8501,7:30 AM to 4:30 PM CST (M-F). You may also write* to: DESA Specialty Products

ATTN: Technical Service Specialty Products P.O. Box 90004, Bowling Green, KY 42102-9004

*If contacting Technical Service, please have the following information available: Model Number, Date of Pur- chase, and Place of Purchase.

No Service Parts Available for this Product

90 DAY LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.

For a period of 90 days from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you.

Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for incon- venience, installation, setup time, loss of use, unauthorized service, or return shipping charges.

This warranty covers only DESA Specialty Products assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CON- SEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Proof of purchase is required for warranty claims.

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Desa 5412 Troubleshooting Guide, Technical Service, No Service Parts Available for this Product, Symptom Possible Cause

5412 specifications

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