TROUBLESHOOTING GUIDE

SYMPTOM

POSSIBLE CAUSE

 

 

Light will not

1. Light switch is turned off.

come on.

2. Bulb is loose or burned out.

 

3.

Fuse is blown or circuit breaker is

 

 

turned off.

 

4.

Daylight turn-off is in effect (recheck

 

 

after dark).

 

5.

Incorrect circuit wiring, if this is a

 

 

new installation.

 

6.

Re-aim the sensor to cover desired

 

 

area.

 

 

Light comes on

1. Light control may be installed in a

in daylight.

 

relatively dark location.

 

2.

Light control is in test. (Set control

 

 

switch to an ON-TIME position.)

 

 

Light comes on

1. Light control may be sensing small

for no apparent

 

animals or automobile traffic (re-aim

reason.

 

sensor).

 

2.

Sensitivity is set too high. (Reduce

 

 

sensitivity.)

 

 

Lights flash

1. Sensor is detecting its own light.

once, then stay

 

(Reposition lamp to keep area below

off in Manual

 

the sensor relatively dark.)

Mode.

 

 

 

 

 

SYMPTOM

POSSIBLE CAUSE

 

 

Light stays on

1. The lamp is positioned too close to the

continuously.

 

sensor or pointed at nearby objects

 

 

that cause heat to trigger the sensor.

 

 

(Reposition the lamp away from the

 

 

sensor or nearby objects.)

 

2.

Sensor is pointed toward a heat

 

 

source like an air vent, dryer vent,

 

 

or brightly-painted heat-refl ective

 

 

surface. (Reposition sensor.)

 

3.

Control is in Manual Mode. (Set to

 

 

Auto.)

 

 

 

Light flashes

1.

Heat or light from the lamp may be

on and off.

 

turning the Light Control on and off.

 

 

(Reposition the lamp away from the

 

 

sensor.)

 

2.

Heat being reflected from other

 

 

objects may be affecting the sensor.

 

 

(Reposition sensor.)

 

3.

Light Control is in the Test mode and

 

 

warming up.(Flashing is normal under

 

 

these conditions).

 

4.

If eave installation, Light Shield not

 

 

installed properly.(Install Light Shield

 

 

according to instructions.)

 

 

 

TECHNICAL SERVICE

Please call 1-800-858-8501 (English speaking only) for assistance before returning

product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

DESA Specialty Products

P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service Specialty Products

*If contacting Technical Service, please have the following information available: Model Number, Date of Pur- chase, and Place of Purchase.

No Service Parts Available for this Product

90 DAY LIMITED WARRANTY

This is a “Limited Warranty” which gives you specifi c legal rights. You may also have other rights which vary from state to state or province to province.

For a period of 90 days from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you.

Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expend- able items are not covered by this warranty. Unauthorized service or modifi cation of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.

This warranty covers only DESA Specialty Products assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR- POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Proof of purchase is required for warranty claims.

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Desa 5525 Troubleshooting Guide, Technical Service, No Service Parts Available for this Product, DAY Limited Warranty

5525 specifications

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