INSPECTING BURNERS
Continued
If burner flame pattern is incorrect, as shown in Figure 18.
•turn appliance off (see To Turn Off Gas to Ap- pliance, page 10)
•see Troubleshooting, page 13
Dark Orange
Flames
Figure 18 - Incorrect Burner Flame
Pattern
CLEANING AND
MAINTENANCE
WARNING: Turn off the ap- pliance and allow to cool before cleaning.
CAUTION: You must keep control areas, burners and cir- culating air passageways of fire- place clean. Inspect these areas offireplacebeforeeachuse.Have fireplace and chimney (if appli- cable)inspectedyearlybyaquali- fiedserviceperson.Fireplacemay need more frequent cleaning due to excessive lint from carpeting, bedding material, etc.
Only limited cleaning will be required under nor- mal use of this appliance. Dust the front grate and top of receiver/valve. Do not use cleaning fluids to clean logs or any other part of the appliance.
If, after a period of use, the flames start to exhibit unusual shapes and behavior or the burner fails to ignite smoothly, then the burner holes may require some cleaning. If this happens, we recommend that you contact your nearest authorized service technician to get the appliance serviced.
•Keep area around log set clean and clear of debris.
•Periodically inspect the air mixer and burner tube for foreign matter blocking the air inlet and flame holes.
•Once every year a qualified agency or certified chimney sweep should examine and clean the venting system of the fireplace.
SERVICE HINTS
When Gas Pressure is Too Low
•pilot will not stay lit
•burners will have delayed ignition
•propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local propane/LP or natural gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation or troubleshooting. If so, contact DESAʼs Technical Service Department at
You can also visit DESAʼs technical services web site at www.desatech.com.
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they canʼt supply original replacement part(s), call DESAʼs Technical Service Department at
•your name and address
•model and serial numbers of your log set
•how log set was malfunctioning
•type of gas used (propane/LP or natural gas)
•purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they canʼt supply original replacement part(s), call DESA at
•model number of your log set
•the replacement part number
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