TROUBLESHOOTING
WARNING: Turn off appliance and let cool before servicing. Only a qualified service person should service and repair heater.
OBSERVED PROBLEM POSSIBLE CAUSE | REMEDY |
Stove turns off and will not turn on
1.Stove has overheated and safe- ty devise has cause thermal switch to disconnect or home circuit breaker has opened
1.Reset switch by turning main power switch off and waiting 5 minutes then turning it back on
Flame is not moving | 1. | Loose wiring | 1. | Inspect wiring for loose con- |
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| nections |
| 2. | Flame motor defective | 2. | Call a qualified service techni- |
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| cian to replace flame motor |
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Dim or poorly visible flame | 1. | Bulb(s) are burnt out | 1. | Inspect bulbs and replace if |
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| necessary |
| 2. | Wiring is loose | 2. | Inspect wiring for loose con- |
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| nections and repair or replace |
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| if necessary |
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Log set and/or ember is not | 1. | Bulb(s) are burnt out | 1. | Inspect bulbs and replace if |
glowing |
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| necessary |
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Flame sputters | 1. | Flame motor is defective | 1. | Call a qualified service techni- |
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| cian to replace flame motor |
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Remote control does not work | 1. | Low batteries | 1. | Replace AA batteries in re- |
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| mote control |
| 2. | Unit switch and/or wall | 2. | Turn off main power switch |
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| switch in ON position |
| (see Figure 3) |
www.desatech.com | 9 |
