24

TROUBLE- SHOOTING

Continued

TECHNICAL SERVICE

WARNING

If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.

OBSERVED

POSSIBLE

 

 

 

PROBLEM

CAUSE

REMEDY

 

 

 

 

 

 

 

Heater produces

1.

Heater burning vapors

1.

Ventilate room. Stop

unwanted odors

 

from paint, hair spray,

 

using odor-causing

 

 

 

glues, etc., (see IMPOR-

 

products while heater is

 

 

 

TANT statement above).

 

running

 

 

2.

Gas leak. See Warn-

2.

Locate and correct all

 

 

 

ing statement at

 

leaks (see Checking Gas

 

 

 

top of page

 

Connections, page 14)

 

 

 

 

 

 

 

Heater shuts off in

1.

Not enough fresh air is

1.

Refer to Fresh Air for

use (ODS operates)

 

available

 

Combustion and Venti-

 

 

 

 

 

lation requirements

 

 

2.

Low line pressure

 

(page 5)

 

 

2.

Contact local natural

 

 

 

 

 

gas company

 

 

3.

ODS/pilot is partially

3.

Clean ODS/pilot (see

 

 

 

clogged

 

Cleaning and Mainte-

 

 

 

 

 

nance, page 21)

 

 

 

 

 

 

Gas odor even when

1. Gas leak. See Warn-

1.

Locate and correct all

control knob is in

 

ing statement at

 

leaks (see Checking

OFF position

 

top of page

 

Gas Connections,

 

 

 

 

 

page 14)

 

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

 

Gas odor during

1.

Foreign matter be-

1.

Take apart gas tubing

combustion

 

tween control valve

 

and remove foreign

 

 

 

and burner

 

matter

 

 

2.

Gas leak. See Warn-

2.

Locate and correct all

 

 

 

ing statement at

 

leaks (see Checking Gas

 

 

 

top of page

 

Connections, page 14)

 

 

 

 

 

Moisture/condensation

1. Not enough combus-

1.

Refer to Fresh Air for

noticed on windows

 

tion/ventilation air.

 

Combustion and Venti-

 

 

 

 

 

lation requirements

 

 

 

 

 

(page 5)

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technical Service Department at 1-800-323- 5190.

101867

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Desa CGN10R installation manual TROUBLE- Shooting Technical Service, Ing statement at, Top