CGN10TA and CGN10TLA
VENT-FREE NATURAL GAS HEATER
TECHNICAL
SERVICE
You may have further questions about in- stallation, operation, or troubleshooting. If so, contact DESA International’s Technical Service Department at
You can also visit DESA International’s technical service web site at www.desatech.com.
SERVICE HINTS
When Gas Pressure Is Too Low
•pilot will not stay lit
•burner will have delayed ignition
•heater will not produce specified heat
When Gas Quality Is Bad
•pilot will not stay lit
•burner will produce flames and soot
•heater will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your local natural gas supplier.
ACCESSORY
Purchase these heater accessories from your local dealer. If they cannot supply this ac- cessories, either contact your nearest Parts Central (see page 17) or call DESA International’s Parts Department at
EQUIPMENT SHUTOFF VALVE - GA5010
Equipment shutoff valve with 1/8" NPT tap.
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealer from whom you purchased this product. If they cannot sup- ply original replacement part(s), call DESA International’s Technical Service Depart- ment at
When contacting your dealer or DESA In- ternational, have ready:
•your name
•your address
•model and serial numbers of your heater
•how heater was malfunctioning
•type of gas used (propane/LP or natural gas)
•purchase date
Usually, we will ask you to return the defec- tive part to the factory.
SERVICE
PUBLICATIONS
You can purchase a service manual from the address listed on the back page of this manual. Send a check for $5.00 payable to DESA International.
SPECIFICATIONS
| CGN10TA/CGN10TLA |
Btu (Variable) | 5,000/10,000 |
Type Gas | Natural Only |
Ignition | Piezo |
Pressure Regulator Setting | 3" W.C. |
Inlet Gas Pressure (inches of water) |
|
Maximum | 10.5" |
Minimum | 5" |
Dimensions, Inches (H x W x D) |
|
Heater (Including knobs and grill) | 21 1/2 x 13 1/2 x 7 |
Carton | 25 1/4 x 16 3/4 x 7 1/2 |
Weight (pounds) |
|
Shipping | 19 |
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product. If they cannot supply original replacement part(s), either contact your nearest Parts Central (see page 17) or call DESA International’s Parts Department at
When calling DESA International, have ready:
•model number of your heater
•the replacement part number
16 | 104267 |
