SPECIFICATIONS

SERVICE

HINTS

REPLACEMENT PARTS

B.T.U. (Variable)

6,000/12,000

Type Gas

Natural Only

Ignition

Piezo

Pressure Regulator Setting

3" W.C.

Inlet Gas Pressure (inches of water)

 

Maximum

10.5"

Minimum

4"

Dimensions, Inches (H x W x D)

 

Heater

20 1/2 x 13 1/2 x 5

Carton

25 x 16 11/16 x 7 1/2

Weight (pounds)

 

Heater

14

Shipping

17

When gas pressure is too low

pilot will not stay lit

burner(s) will have delayed ignition

heater will not produce specified heat

When gas quality is bad

pilot will not stay lit

burner(s) will produce flames and soot

heater will backfire when lit

You may feel your gas pressure is too low or gas quality is bad. If so, contact your local natural gas supplier.

Note: Use only original replacement parts. This will protect your warranty cover- age for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealer from whom you purchased this product. If they cannot supply original replacement part(s), call DESA International’s Technical Service Department at 1-800-323-5190 for referral information.

When contacting your dealer or DESA International, have ready:

your name

your address

model number of your heater

how heater was malfunctioning

type of gas used (propane or natural gas)

purchase date

Usually, we will ask you to return the defective part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they cannot supply original replace- ment part(s), call DESA International’s Parts Department at 1-800-972-7879.

When calling DESA International, have ready:

model number of your heater

the replacement part number

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Desa CGN12 installation manual Service Hints Replacement Parts, Parts Under Warranty, Parts Not Under Warranty