FLAME-MAX®

UNVENTED GAS LOG HEATER

TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Heater produces a clicking/ticking noise

1.

Metal expanding while heating or con-

1.

This is common with most heaters. If

just after burner is lit or shut off

 

tracting while cooling

 

noise is excessive, contact qualified ser-

 

 

 

 

vice person

 

 

 

 

 

Heater produces unwanted odors

1.

Heater burning vapors from paint, hair

1.

Open window and ventilate room. Stop

 

 

spray, glues, cleaners, chemicals, new

 

using odor causing products while heater

 

 

carpet, etc. (See IMPORTANT state-

 

is running

 

 

ment above)

 

 

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see Check-

 

 

top of page

 

ing Gas Connections, page 12)

 

 

 

 

 

Heater shuts off in use (ODS operates)

1.

Not enough fresh air is available

1.

Open window and/or door for ventilation

 

2.

Low line pressure

2.

Contact local natural or propane/LP gas

 

3.

ODS/pilot is partially clogged

 

company

 

 

 

3.

Clean ODS/pilot (see Cleaning and

 

 

 

 

Maintenance, page 17)

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Check-

position

 

top of page

 

ing Gas Connections, page 12)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve

1.

Take apart gas tubing and remove for-

 

 

and burner

 

eign matter

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see Check-

 

 

top of page

 

ing Gas Connections, page 12)

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Desa FVFM27NR/PR, VYM27NR/PR installation manual Gas leak. See Warning statement at