Desa CGESBMRA, VESBMRA operation manual Troubleshooting, Observed Problem Possible Cause Remedy

Troubleshooting

WARNING: Turn off appliance and let cool before servicing. Only a qualified service person should service and repair heater.

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY
Stove turns off and will not	1.	Stove has overheated and safe-	1.	Reset switch by turning main
turn on		ty devise has cause thermal		power switch off and waiting
		switch to disconnect, home		5 minutes then turning it back
		circuit breaker has opened or		on, reset home circuit breaker
		fuse has blown		or replace fuse
Flame is not moving	1.	Loose wiring	1.	Inspect wiring for loose con-
	2.	Flame motor defective	2.	nections
				Call a qualified service techni-
				cian to replace flame motor
Dim or poorly visible flame	1.	Bulb(s) are burnt out	1.	Inspect bulbs and replace if
	2.	Wiring is loose	2.	necessary
				Inspect wiring for loose con-
				nections and repair or replace
				if necessary
Ember is not glowing	1.	Bulb is burnt out	1.	Replace bulb
	2.	Wiring is loose	2.	Inspect wiring for loose con-
				nections and repair or replace
				if necessary
Flame sputters	1.	Flame motor is defective	1.	Call a qualified service techni-
				cian to replace flame motor
Remote control does not work	1.	Low batteries	1.	Replace AA batteries in re-
	2.	Unit switch and/or wall	2.	mote control
				Turn off main power switch
		switch in ON position		(see Figure 3, page 4)
Heater does not provide heat	1.	Thermal switch has been	1.	Turn unit off and unplug
when turned on		tripped		unit for 5 minutes. Plug back
				in and turn unit on. If plug
				cannot be reached, follow
				directions for tripped circuit
	2.	Circuit breaker has been	2.	breaker
				Turn off circuit breaker that
		tripped or fuse has blown		supplies electricity to unit.
				Wait 5 minutes then flip circuit
				breaker back on or replace
				fuse

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