Desa CGESBMRA, VESBMRA operation manual Troubleshooting, Observed Problem, Possible Cause, Remedy

Models: CGESBMRA VESBMRA

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Troubleshooting

Troubleshooting

OBSERVED PROBLEM WARNING: Turn off appliance and let cool before servicing. Only a qualified service person should service and repair heater.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Stove turns off and will not

1.

Stove has overheated and safe-

1.

Reset switch by turning main

turn on

 

ty devise has cause thermal

 

power switch off and waiting

 

 

switch to disconnect, home

 

5 minutes then turning it back

 

 

circuit breaker has opened or

 

on, reset home circuit breaker

 

 

fuse has blown

 

or replace fuse

 

 

 

 

 

Flame is not moving

1.

Loose wiring

1.

Inspect wiring for loose con-

 

2.

Flame motor defective

2.

nections

 

Call a qualified service techni-

 

 

 

 

cian to replace flame motor

Dim or poorly visible flame

1.

Bulb(s) are burnt out

1.

Inspect bulbs and replace if

 

2.

Wiring is loose

2.

necessary

 

Inspect wiring for loose con-

 

 

 

 

nections and repair or replace

 

 

 

 

if necessary

 

 

 

 

 

Ember is not glowing

1.

Bulb is burnt out

1.

Replace bulb

 

2.

Wiring is loose

2.

Inspect wiring for loose con-

 

 

 

 

nections and repair or replace

 

 

 

 

if necessary

Flame sputters

1.

Flame motor is defective

1.

Call a qualified service techni-

 

 

 

 

cian to replace flame motor

Remote control does not work

1.

Low batteries

1.

Replace AA batteries in re-

 

2.

Unit switch and/or wall

2.

mote control

 

Turn off main power switch

 

 

switch in ON position

 

(see Figure 3, page 4)

 

 

 

 

 

Heater does not provide heat

1.

Thermal switch has been

1.

Turn unit off and unplug

when turned on

 

tripped

 

unit for 5 minutes. Plug back

 

 

 

 

in and turn unit on. If plug

 

 

 

 

cannot be reached, follow

 

 

 

 

directions for tripped circuit

 

2.

Circuit breaker has been

2.

breaker

 

Turn off circuit breaker that

 

 

tripped or fuse has blown

 

supplies electricity to unit.

 

 

 

 

Wait 5 minutes then flip circuit

 

 

 

 

breaker back on or replace

 

 

 

 

fuse

119668-01Awww.desatech.com

Page 9
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Desa CGESBMRA, VESBMRA operation manual Troubleshooting, Observed Problem, Possible Cause, Remedy