TROUBLESHOOTING

21

TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Remote does not function (Remote-Ready Models Only)

1.Battery is not installed. Battery power is low

1.Replace 9-volt batteries in receiver and remote control

Heater produces a clicking/ticking noise just

1. Metal expanding while heating or con-

after burners are lit or shut off

tracting while cooling

1.This is common with most heaters. If noise is excessive, contact qualified service per- son

Heater produces unwanted odors

1.

Heater burning vapors from paint, hair

 

 

spray, glues, cleaners, chemicals, new

 

 

carpet, etc. (See IMPORTANT state-

 

 

ment above)

 

2.

Low fuel supply (propane/LP only)

 

3.

Gas leak. See Warning statement at

 

 

top of page

1.Open window to ventilate room. Stop us- ing odor causing products while heater is running

2.Refill supply tank (propane/LP only)

3.Locate and correct all leaks (see Checking Gas Connections, page 12)

Heater shuts off in use (ODS operates)

1.

Not enough fresh air is available

1.

Open window and/or door for ventilation

 

2.

Low line pressure

2.

Contact local natural or propane/LP gas

 

 

 

 

company

 

3.

ODS/pilot is partially clogged

3.

Clean ODS/pilot (see Cleaning and Main-

 

 

 

 

tenance, page 18)

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Checking

position

 

top of page

 

Gas Connections, page 12)

 

2.

Control valve or gas control defective

2.

Replace control valve or gas control

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve and

1.

Take apart gas tubing and remove foreign

 

 

burner

 

matter

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see Checking

 

 

top of page

 

Gas Connections, page 12)

Log set cycles to pilot, but room temperature drops to a lower than ideal level before log set comes back on

1.Hand-held remote control is too close to heater (Remote-Ready Models Only)

1.Move hand-held remote control unit farther away from the heater

For more information, visit www.desatech.com

111826-01F

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Desa VF-24N-BTB, VF-18P-PDG installation manual Observed Problem Possible Cause