![TROUBLESHOOTING](/images/new-backgrounds/49269/4926941x1.webp)
TROUBLESHOOTING
21
TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
Heater produces a clicking/ticking noise just after burners are lit or shut off
1. Metal expanding while heating or contracting | 1. This is common with most heaters. If noise is |
while cooling | excessive, contact qualified service person |
Heater produces unwanted odors | 1. | Heater burning vapors from paint, hair spray, | 1. | Open window to ventilate room. Stop using odor | |
|
|
| glues, cleaners, chemicals, new carpet, etc. |
| causing products while heater is running |
|
|
| (See IMPORTANT statement above) |
|
|
|
| 2. | Low fuel supply (propane/LP only) | 2. | Refill supply tank (propane/LP only) |
|
| 3. | Gas leak. See Warning statement at top of | 3. | Locate and correct all leaks (see Checking Gas |
|
|
| page |
| Connections, page 12) |
|
|
|
|
|
|
Heater shuts off in use (ODS operates) | 1. | Not enough fresh air is available | 1. | Open window and/or door for ventilation | |
|
| 2. | Low line pressure | 2. | Contact local natural or propane/LP gas com- |
|
|
|
|
| pany |
|
| 3. | ODS/pilot is partially clogged | 3. | Clean ODS/pilot (see Cleaning and Mainte- |
|
|
|
|
| nance, page 18) |
|
|
|
|
|
|
Gas odor even when control knob is in OFF | 1. | Gas leak. See Warning statement at top of | 1. | Locate and correct all leaks (see Checking Gas | |
position |
| page |
| Connections, page 12) | |
|
| 2. | Control valve or gas control defective | 2. | Replace control valve or gas control |
|
|
|
|
|
|
Gas odor during combustion | 1. | Foreign matter between control valve and | 1. | Take apart gas tubing and remove foreign mat- | |
|
|
| burner |
| ter |
|
| 2. | Gas leak. See Warning statement at top of | 2. | Locate and correct all leaks (see Checking Gas |
|
|
| page |
| Connections, page 12) |
|
|
|
|
|
|
Log set cycles to pilot, but room temperature | 1. | 1. | Move | ||
drops to a lower than ideal level before log set |
|
| from the heater | ||
comes back on |
|
|
|
|
For more information, visit www.desatech.com