TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
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Orange flame in burner during | 1. | Not enough air | 1. | Check burner(s) for dirt |
burner combustion |
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| and debris. If found, clean |
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| burner(s) (see Cleaning and |
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| Maintenance, page 20) |
| 2. | Gas regulator defective | 2. | Replace gas regulator |
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Slight smoke or odor during initial | 1. | Residues from manufacturing | 1. | Problem will stop after a few |
operation |
| processes and logs curing |
| hours of operation |
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Heater produces a whistling noise | 1. | Turning control knob to HI | 1. | Turn control knob to LO po- |
when burners are lit |
| position when burners are |
| sition and let warm up for a |
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| cold |
| minute |
| 2. | Air in gas line | 2. | Operate burners until air is |
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| removed from line. Have gas |
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| line checked by local natural |
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| or propane/LP gas company |
| 3. | Air passageways on heater | 3. | Observe minimum instal- |
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| blocked |
| lation clearances (see pages 9 |
| 4. | Dirty or partially clogged |
| through 12) |
| 4. | Clean burners (see Cleaning | ||
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| burner orifice(s) |
| and Maintenance, page 20) or |
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| replace burner orifice(s) |
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White powder residue forming | 1. | When heated, vapors from | 1. | Turn heater off when using |
within burner box or on adjacent |
| furniture polish, wax, carpet |
| furniture polish, wax, carpet |
walls or furniture |
| cleaners, etc. turn into white |
| cleaners or similar products |
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| powder residue |
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Moisture/condensation noticed | 1. | Not enough combustion/ven- | 1. | Refer to Air for Combustion |
on windows |
| tilation air |
| and Ventilation requirements |
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| (page 6) |
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Heater produces a clicking/tick- | 1. | Metal expanding while heat- | 1. | This is common with most |
ing noise just after burners are lit |
| ing or contracting while cool- |
| heaters. If noise is excessive, |
or shut off |
| ing |
| contact qualified service per- |
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| son |
24 | www.desatech.com |
