Desa (V)KC36NE Series, (V)KC36PE Series Statement at top, Gas leak. See Warning

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY
Gas odor even when control	1. Gas leak. See Warning		1.	Locate and correct all leaks (see
knob is in OFF position		statement at top of		Checking Gas Connections,
	2.	page	2.	page 23)
		Control valve defective		Replace control valve
Gas odor during combustion	1. Foreign matter between		1.	Take apart gas tubing and remove
	2.	control valve and burner	2.	foreign matter
		Gas leak. See Warning		Locate and correct all leaks (see
		statement at top of page		Checking Gas Connections,
				page 23)
Glass soots	1. Debris around burner air		1.Inspect the opening at the base of
		mixer		the burner by removing log/grate
				assembly to see that it is NOT
				packed with any type of material
				[see Installing Brick Liner Models
				BL36DA(SA) and BL36DHA(SA),
	2.	Improper vent configuration	2.	page 25] for log/grate removal
				Check vent configuration speci-
				fication (see Venting Installation
				Instructions, page 9)
Dark residue on logs or inside	1. Air holes at burner inlet		1.	Clean out air holes at burner inlets.
of fireplace	2.	blocked	2.	Periodically repeat as needed
		Burner flame holes blocked		Remove blockage
	3.	Improper venting or exces-	3.	Have the vent system inspected, in-
		sive blockage		cluding the termination cap. Remove
	4.			any restrictions or obstruction
		Excessive amounts of em- 4. Clear excess embers until a mini-
		bers and pan material		mum gap of 1/2" remains under the
				grate

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