16

TROUBLESHOOTING

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating appliance where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Remote does not function (Remote-Ready Models Only)

1.Battery is not installed. Battery power is low

1.Replace 9-volt batteries in receiver and remote control

Appliance produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most appliances. If noise is excessive, contact qualified service person

Appliance produces unwanted odors

1.

Appliance burning vapors from paint,

 

 

hair spray, glues, cleaners, chemicals,

 

 

new carpet, etc. (See IMPORTANT

 

 

statement above)

 

2.

Low fuel supply (propane/LP only)

 

3.

Gas leak. See Warning statement at

 

 

top of page

1.Open window to ventilate room. Stop using odor causing products while appliance is running

2.Refill supply tank (propane/LP only)

3.Locate and correct all leaks (see Checking Gas Connections, page 9)

Appliance shuts off in use (ODS operates)

1.

Not enough fresh air is available

1.

Open window and/or door for ventilation

 

2.

Low line pressure

2.

Contact local natural or propane/LP gas

 

 

 

 

company

 

3.

ODS/pilot is partially clogged

3.

Clean ODS/pilot (see Cleaning and Main-

 

 

 

 

tenance, page 13)

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Checking

position

 

top of page

 

Gas Connections, page 9)

 

2.

Control valve or gas control defective

2.

Replace control valve or gas control

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve and

1.

Take apart gas tubing and remove foreign

 

 

burner

 

matter

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see Checking

 

 

top of page

 

Gas Connections, page 9)

 

 

 

 

 

For more information, visit www.desatech.com

111826-02C

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Desa VTD-18P-PDG, VTD-24N-BTB, VTD-24N-PDG installation manual Observed Problem Possible Cause
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VTD-18P-PDG, VTD-24N-PDG, VTD-24N-BTB specifications

The Desa VTD-24N-BTB, VTD-24N-PDG, and VTD-18P-PDG are advanced heating solutions that reflect the latest innovations in consumer comfort technology. Designed for residential and commercial applications, these units are recognized for their efficiency, performance, and user-friendly features.

The Desa VTD-24N-BTB model is a powerful heater that operates on a 24,000 BTU output. It features a sleek, modern design that allows it to integrate seamlessly into various room aesthetics. One of its standout characteristics is its variable flame height control, enabling users to adjust the heat output according to their needs. This function contributes not only to comfort but also to energy efficiency, reducing unnecessary fuel consumption. Built with high-quality materials, the VTD-24N-BTB is designed for durability and longevity, making it a reliable heating choice for years to come.

Similarly, the VTD-24N-PDG model shares several common features with the BTB version but focuses on a different aesthetic and design philosophy. It is equipped with a programmable thermostat that enhances user convenience, allowing homeowners to set schedules according to their lifestyle. This model also includes a high-efficiency fan system that circulates warm air more effectively throughout the space, ensuring even temperature distribution. The VTD-24N-PDG is an excellent choice for consumers looking for a balance between modern styling and advanced heating technology.

The VTD-18P-PDG model, while slightly smaller with an 18,000 BTU output, does not compromise on performance. It remains equipped with a plethora of features, including an easy-to-read LCD display that provides real-time information about temperature settings and system performance. This model is particularly appealing to those with limited space, offering a compact design without sacrificing heating capacity. The VTD-18P-PDG also includes safety features such as an automatic shut-off system, ensuring peace of mind for users.

All three models leverage advanced heating technologies, such as electronic ignition systems and adjustable flame technology, to maximize efficiency and comfort. With a commitment to environmentally-friendly solutions, these units utilize a low-emission combustion system, contributing to a reduced carbon footprint.

In summary, the Desa VTD-24N-BTB, VTD-24N-PDG, and VTD-18P-PDG heaters represent a blend of functionality, safety, and style. With their innovative features and efficiency-driven designs, they cater to diverse heating needs, making them an ideal investment for any modern living or working space.
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