Desa VTD-18P-PDG Remedy, Troubleshooting, Continued, Observed Problem, Possible Cause

Models: VTD-18P-PDG VTD-24N-PDG VTD-24N-BTB

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REMEDY

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TROUBLESHOOTING

TROUBLESHOOTING

Continued

Gas Connections, page 9) WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating appliance where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Remote does not function (Remote-Ready Models Only)

1.Battery is not installed. Battery power is low

1.Replace 9-volt batteries in receiver and remote control

Appliance produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most appliances. If noise is excessive, contact qualified service person

Appliance produces unwanted odors

1.

Appliance burning vapors from paint,

 

 

hair spray, glues, cleaners, chemicals,

 

 

new carpet, etc. (See IMPORTANT

 

 

statement above)

 

2.

Low fuel supply (propane/LP only)

 

3.

Gas leak. See Warning statement at

 

 

top of page

1.Open window to ventilate room. Stop using odor causing products while appliance is running

2.Refill supply tank (propane/LP only)

3.Locate and correct all leaks (see Checking Gas Connections, page 9)

Appliance shuts off in use (ODS operates)

1.

Not enough fresh air is available

1.

Open window and/or door for ventilation

 

2.

Low line pressure

2.

Contact local natural or propane/LP gas

 

 

 

 

company

 

3.

ODS/pilot is partially clogged

3.

Clean ODS/pilot (see Cleaning and Main-

 

 

 

 

tenance, page 13)

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement at

1.

Locate and correct all leaks (see Checking

position

 

top of page

 

Gas Connections, page 9)

 

2.

Control valve or gas control defective

2.

Replace control valve or gas control

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between control valve and

1.

Take apart gas tubing and remove foreign

 

 

burner

 

matter

 

2.

Gas leak. See Warning statement at

2.

Locate and correct all leaks (see Checking

 

 

top of page

 

Gas Connections, page 9)

 

 

 

 

 

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Desa VTD-18P-PDG, VTD-24N-BTB Remedy, Troubleshooting, Continued, Observed Problem, Possible Cause, Gas Connections, page