20 year limited warranty
Continued
ELEVENTH THROUGH TWENTIETH YEAR
From the eleventh through twentieth year from original date of purchase, DESA Heating, LLC will replace the part(s) that fails due to material or workmanship under the following terms: the homeowner should contact the nearest DESA dealer or distributor for examination of fireplace or part. The on site examination is the sole judgment of the factory representative. The factory representative will determine if the part failed due to materials or workmanship. In the event the part has failed due to materials or workmanship, DESA Heating, LLC will provide the replacement part (if part is available) at the current list price. The homeowner must pay any and all cost for removal of original part, shipment of replacement part, cost of replacement part, and installation of replacement part.
NOTIFICATION OF DEFECT
A DESA Heating, LLC dealer or distributor should be contacted directly by the owner for any service, including service under these WARRANTIES. The repair and replacement of any defective part covered by these warranties is in the responsibility of the nearest DESA dealer or distributor.
EXCLUSION OF INCIDENTAL, SPECIAL, AND CONSEQUENTIAL DAMAGES
DESA Heating, LLC shall have no liability for any incidental, special, or consequential damages arising from the sale or use of the firebox.
LEGAL RIGHTS
This warranty gives you specific legal rights and you may also have other rights, which may vary from state to state.
EXCLUSIONS
These warranties do not apply and DESA Heating, LLC assumes no responsibility for any damages that result due to the following:
1.Improper installation of firebox.
2.In any case where firebox and/or components have been altered in any way.
3.In any case where the sole judgment of DESA Heating, LLC, the fireplace has been misused, abused, used negligently or suffered damage.
4.In any case where the firebox has been moved from its original installation site.
5.In any case where a poor draft is caused by air conditioning systems or any other mechanical devices such as heating systems, exhaust fans or by adverse environmental factors. DESA Heating, LLC is not responsible for smoking caused by inadequate chimney heights resulting from adjoining roof structure, buildings or nearby trees and structure which cause unusual wind conditions resulting in a downdraft or inadequate ventilation or drafting caused by tight sealed construction.
6.In any case of the use of unapproved fuels and/or air handling devices.
7.This limited warranty does not apply to a chimney fire due to lack of adequate cleaning (refer to operating instructions) of creosote
8.DESA Heating, LLC assumes no responsibility for defects or damages caused by any modification to the fireplace or the installation of devices not approved by DESA Heating, LLC in writing.
In the event a factory representative visits the installation site and the repair is not covered under warranty, the homeowner will be billed for the dealer/distributor assessment as well as travel and other expenses incurred by DESA Heating, LLC.
These warranties are given in lieu of any other express warranties. DESA Heating, LLC does not authorize any person or representative to make any representations to the contrary in connection with the sale of a
DESA Heating, LLC
2701 Industrial Drive Bowling Green, KY 42101 www.desatech.com
106625 0102/08
NOT A UPC
