
troubleshooting
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE  | REMEDY  | ||
Orange flame in burner during  | 1.  | Not enough air  | 1.  | Check burner for dirt and  | 
burner combustion  | 
  | 
  | 
  | debris. If found, clean burner  | 
  | 
  | 
  | 
  | (see Cleaning and Mainte- | 
  | 2.  | Gas regulator defective | 2.  | nance, page 14) | 
  | Replace gas regulator | |||
Slight smoke or odor during initial  | 1.  | Residues from manufacturing  | 1.  | Problem will stop after a few  | 
operation  | 
  | processes and logs curing  | 
  | hours of operation  | 
Heater produces a whistling noise  | 1.  | Turning control knob to HI  | 1.  | Turn control knob to LO  | 
when burner is lit  | 
  | position when burner is cold  | 
  | position and let warm up for  | 
  | 2.  | Air in gas line  | 2.  | a minute  | 
  | Operate burner until air is  | |||
  | 
  | 
  | 
  | removed from line. Have gas  | 
  | 
  | 
  | 
  | line checked by local natural  | 
  | 3.  | Air passageways on heater  | 3.  | or propane/LP gas company  | 
  | Observe minimum installation  | |||
  | 4.  | blocked  | 4.  | clearances (see pages 6)  | 
  | Dirty or partially clogged  | Clean burner (see Cleaning  | ||
  | 
  | burner orifice  | 
  | and Maintenance, page 14)  | 
  | 
  | 
  | 
  | or replace burner orifice  | 
  | 
  | 
  | 
  | 
  | 
White powder residue forming  | 1.  | When heated, vapors from  | 1.  | Turn heater off when using  | 
within burner box or on adjacent  | 
  | furniture polish, wax, carpet  | 
  | furniture polish, wax, carpet  | 
walls or furniture  | 
  | cleaners, etc. turn into white  | 
  | cleaners, or similar products  | 
  | 
  | powder residue  | 
  | 
  | 
Remote does not function  | 1.  | Battery is not installed. Battery  | 1.  | Replace batteries in receiver  | 
  | 
  | power is low  | 
  | and remote control  | 
  | 
  | 
  | 
  | 
  | 
Heater produces a clicking/tick-  | 1.  | Metal expanding while heating  | 1.  | This is common with most  | 
ing noise just after burners are lit  | 
  | or contracting while cooling  | 
  | heaters. If noise is excessive,  | 
or shut off  | 
  | 
  | 
  | contact qualified service  | 
  | 
  | 
  | 
  | person  | 
www.desatech.com  | 17  |