Replacement Parts

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating, LLC at 1-866-672-6040.

When calling DESA Heating, LLC, have ready:

your name

your address

model and serial numbers of your heater

how heater was malfunctioning

purchase date

Usually, we will ask you to return the part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating, LLC at 1-866-672-6040 for referral information. A list of authorized dealers can be found by visiting www.desatech.com.

When calling DESA Heating, LLC, have ready:

model and serial numbers of your heater

the replacement part number

Service Hints

When Gas Pressure is Too Low

pilot will not stay lit

burners will have delayed ignition

heater will not produce specified heat

You may feel your gas pressure is too low. If so, contact your local natural gas supplier.

Technical Service

You may have further questions about installa- tion, operation, or troubleshooting. If so, contact DESA Heating, LLC at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA Heating, LLC’s web site at www.desatech.com.

Accessory

Purchase this accessory from your local dealer. If they can not supply this accessory, call DESA Heating, LLC at 1-866-672-6040 for information. You can also write to the address listed on the back page of this manual.

Lava Rock - GA6060

Order when additional rock is desired (1.8 lb. bag).

114370-01E

www.desatech.com

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