Cleaning
WARNING - ALWAYS DISCONNECT THE POWER SUPPLY BEFORE
CLEANING THE HEATER.
Do not use detergents, abrasive cleaning powder or polish of any kind on the body of the heater.
Allow the heater to cool, then wipe with a dry cloth to remove dust and a damp cloth (not wet) to clean off stains. Be careful not to allow moisture in to the heater.
After Sales Service
Your product is guaranteed for three years from the date of purchase.
Within this period, we undertake to repair or exchange this product free of charge provided it has been installed and operated in accordance with these instructions.
Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee.
Should you require after sales service you should contact our customer services help desk on 0870 727 0101. It would assist us if you can quote the model number, series, date of purchase, and nature of the fault at the time of your call.
Please do not return a faulty product to us in the first instance as this may result in loss or damage and delay in providing you with a satisfactory service.
The inner panel of this heater is filled with a precise quantity of special oil. Repairs requiring opening of the oil container are only to be made by the manufacturer or its service agent. For further advice if an oil leak is suspected please contact our Customer Services Helpline. Regulations concerning the disposal of oil when scrapping the appliance must be followed.
Please retain your receipt as proof of purchase.
The product complies with the European Safety Standards
Glen Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire. SO30 2DF
UK customer help line (8.00AM – 6.00PM
Customer Services: | Tel. | 0870 7270101 |
| Fax. | 0870 7270102 |
| customer.services@glendimplex.com | |
Republic of Ireland | Tel. | 01 8424833 |
[c] Glen Dimplex UK Limited
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex UK Limited.
