Warranty
operation with an incorrect power source. | of repair or replacement, choose to | |
| refund the purchase price for such | |
What you must do to get service under | product or part. This limited warranty | |
this limited warranty | entitles the purchaser to | |
Defects must be brought to the attention of | home warranty services. Accordingly, | |
Dimplex will be responsible for all | ||
Dimplex Technical Service by contacting | ||
labour and transportation costs | ||
Dimplex at | ||
associated with the repair or | ||
replacement of the product or part | ||
Road, Cambridge Ontario, Canada | ||
except as follows: (i) charges may | ||
N1R 7G8. Please have proof of purchase, | ||
be levied for travel costs incurred to | ||
catalogue/model and serial numbers | ||
travel to the purchaser’s site where the | ||
available when calling. Limited warranty | ||
product is located if the purchaser’s | ||
service requires a proof of purchase of the | ||
site is beyond 30 miles (48 km) from | ||
product. | ||
the closest service depot of Dimplex’s | ||
| ||
What Dimplex will do in the event of a | dealer or service agent; and (ii) | |
the purchaser is solely responsible | ||
defect | ||
for providing clear access to all | ||
In the event a product or part covered | ||
serviceable parts of the product. | ||
by this limited warranty is proven to be | ||
• For products (other than surrounds | ||
defective in material or workmanship | ||
during (i) the 2 year limited warranty | (mantels) and trims) for the period | |
period for products other than fireplace | commencing at 12:01 a.m. on the | |
surrounds (mantels) and trims, and (ii) | day after the first anniversary of | |
the 1 year limited warranty period for | the first purchase and ending at | |
surrounds (mantels) and trims, you have | midnight on the second anniversary | |
the following rights: | of the date of first purchase, this | |
• Limited warranty service will be | limited warranty entitles the purchaser | |
to replacement parts only without | ||
performed solely by dealers or service | ||
charge. If Dimplex is unable to replace | ||
agents of Dimplex authorized to | ||
such part, or if replacement is not | ||
provide limited warranty services. | ||
commercially practicable or cannot | ||
• For products (other than surrounds | ||
be timely made, Dimplex may, in lieu | ||
(mantels) and trims) for the period | of replacement, choose to refund the | |
ending at midnight on the first | purchase price for such part. The | |
anniversary of the date of first | purchaser shall not be entitled to | |
purchase, Dimplex will in its sole | ||
discretion either repair or replace | The purchaser shall be responsible for | |
such defective product or part without | all expenses incurred for the removal | |
charge. If Dimplex is unable to repair | of the part and installation of the | |
or replace such product or part, | replacement part including, without | |
or if repair or replacement is not | limitation, all shipping costs and | |
commercially practicable or cannot | transportation costs to and from the | |
be timely made, Dimplex may, in lieu | authorized dealer’s or service agent’s |
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