Dimplex DXUF30T, DXUF20T Safety overheat protection, Recycling, Cleaning, After Sales Service

Safety - overheat protection

For your safety, this appliance is fitted with a thermal cut-out. In the event that the product overheats, the cut-out switches the heater off automatically. To bring the heater back into operation, remove the cause of overheating, then turn off the electrical supply to the heater for a few minutes.

When the heater has cooled sufficiently reconnect and switch on the heater.

If the cut-out operates repeatedly, contact your supplier.

Recycling

For electrical products sold within the European Community.

At the end of the electrical products useful life it should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country.

Cleaning

WARNINGALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE CLEANING THE HEATER.

Do not use detergents, abrasive cleaning powders or polish of any kind on the heater.

Wipe with a dry cloth to remove dust and a damp cloth (not wet) to clean off stains. Be careful not to allow moisture into the heater.

Ensure that dust or fluff does not accumulate inside the heater as this could lead to overheating of the element. Use a vacuum cleaner to remove any fluff which does accumulate.

After Sales Service

Your product is guaranteed for three years from the date of purchase.

Within this period, we undertake to repair or exchange this product free of charge provided it has been installed and operated in accordance with these instructions.

Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee.

Should you require after sales service you should contact our customer services help desk on 0870 727 0101. It would assist us if you can quote the model number, series, date of purchase, and nature of the fault at the time of your call. The customer services help desk will also be able to advise you should you need to purchase any spares.

Please do not return a faulty product to us in the first instance as this may result in loss or damage and delay in providing you with a satisfactory service.

Please retain your receipt as proof of purchase.

The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility (EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336

Glen Dimplex UK Limited

Millbrook House

Grange Drive

Hedge End

Southampton Hampshire. SO30 2DF

UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat)

Customer Services:	Tel.	0870 7270101
	Fax.	0870 7270102
	e-mail	customer.services@glendimplex.com
Republic of Ireland	Tel.	01 8424833

[c] Glen Dimplex UK Limited

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