Warranty

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Products to which this limited warranty applies

This limited warranty applies to newly purchased Dimplex electric grill. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska. This limited warranty applies to the original purchaser of the product only and is not transferable.

Products excluded from this limited warranty

Products purchased in Yukon Territory, Nunavut, Northwest Territories, Hawaii, or Alaska are not covered by this limited warranty. Products purchased in these States, provinces, or territories are sold AS IS without warranty or condition of any kind (including, without limitation, any implied warranties or conditions of merchantability or fitness for a particular purpose) and the entire risk of as to the quality and performance of the products is with the purchaser, and in the event of a defect the purchaser assumes the entire cost of all necessary servicing or repair.

What this limited warranty covers and for how long

Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Dimplex warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product.

The limited 12 month warranty period also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to products that have been repaired (except by qualified service representatives) or otherwise altered. This limited warranty does further not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source.

Dimplex will not be responsible for, and the limited warranty shall not include, any expense incurred for installation, removal or repair of the product or part (or any replacement product or part) or transportation costs. Such costs shall be the purchaser’s responsibility.

What you must do to get coverage under this limited warranty

Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1-888-DIMPLEX (1-888-346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/model and serial numbers available when calling. Limited warranty requires a proof of purchase of the product.

What Dimplex will do in the event of a defect

In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship during the 12 month limited warranty period you have the following rights:

•Dimplex will, at it’s sole discretion, choose to replace such defective product or part, without charge. If Dimplex is unable to replace such product or part, or if Dimplex at it’s sole discretion deems the replacement not be commercially practical or cannot be completed on a timely basis, Dimplex may, in lieu of replacement, choose to refund the purchase price for such product or part.

•The purchaser is responsible for removal, installation, repair and transportation of such product or part (and any replacement product or part)

What Dimplex and its dealers and service agents are also not responsible for:

IN NO EVENT WILL DIMPLEX, or ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO the PURCHASER OR ANY THIRD PARTY,

WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF DIMPLEX OR ITS directors, officers, or AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL DIMPLEX, or ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR any DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.

How State and Provincial law apply

This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.

Replacement Parts List

Grill . . . .

.

.

. . . . . . . . .6101120600RP

Left Shelf. .

. .

.

. . . . . . . .1022810191RP

Controller Assembly

TBQ6101180400RP

Right Shelf . .

. . . .

.

. . . . . . . . . . . . . . . .1022810291RP

Drip Tray . .

.

.

. . . . . . . . .1022890191RP

Hardware pack . .

 

. . . . . . . . TBQ-HW-RP

Feet

. . . . . . . .8801320100RP

Warming Rack. .

.

. . . . . . . .0100360100RP

Bumpers

. . . . . . . .850140100RP

 

 

 

 

© 2010 Dimplex North America

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Dimplex TBQ-120-REG, TBQ-120-DLX owner manual Warranty, Replacement Parts List
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TBQ-120-REG, TBQ-120-DLX specifications

The Dimplex TBQ-120-DLX and TBQ-120-REG are advanced electric fireplaces designed to offer both aesthetic appeal and functional heating solutions for residential spaces. With a blend of modern technology and traditional design, these models cater to a variety of consumer preferences and interior styles.

One of the primary features of the TBQ-120-DLX and TBQ-120-REG is their stylish appearance. Both units come with a sleek, contemporary design that fits seamlessly into any room. The TBQ-120-DLX sports an elegant frame with a glass front that enhances the visual impact of the fire simulation. In contrast, the TBQ-120-REG features a more classic look, making it suitable for traditional home decor.

In terms of heating performance, both models are equipped with Dimplex’s renowned electric flame technology. The realistic flame projection creates an immersive ambiance, mimicking the look of real flames without the hassle of traditional wood-burning or gas fireplaces. This technology not only elevates the aesthetic appeal but also provides a safe option for users worried about open flames.

The heating capacity of the Dimplex TBQ-120-DLX and TBQ-120-REG is also noteworthy. With a powerful heater, these fireplaces can efficiently warm spaces up to 400 square feet, making them ideal for living rooms, bedrooms, or even office environments. The adjustable thermostat allows users to control the temperature, ensuring comfort during colder months.

An essential characteristic of these models is their ease of installation and low maintenance requirements. With plug-and-play design, they can be easily set up in any area with an electrical outlet. Moreover, since they use electric heating rather than combustible fuels, there is no need for ventilation or extensive chimney maintenance.

Energy efficiency is another significant advantage of the Dimplex TBQ-120-DLX and TBQ-120-REG. They consume less energy than traditional heating systems, helping to reduce electricity bills while providing effective heating solutions.

In conclusion, the Dimplex TBQ-120-DLX and TBQ-120-REG offer a combination of impressive features and technologies that meet the demands of modern consumers. With their stylish designs, realistic flame technology, efficient heating capabilities, and ease of use, they stand out as excellent choices for enhancing the warmth and ambiance of any home. Whether you prefer the contemporary flair of the DLX model or the classic appeal of the REG, these electric fireplaces promise to deliver both comfort and style.
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