BEFORE CALLING FOR SERVICE

You can often correct operating problems yourself. If your microwave oven fails to work properly,locate the operating problem in the list below and try the solutions listed for each problem.

PROBLEM :

Oven will not start

Is the power cord plugged in?

Is the door closed?

Is the cooking time set?

Is the temperature set?

Arcing or Sparking

Are you using the approved cookware?

Is the oven empty?

Incorrect time of day

Have you tried to reset?

Unevenly Cooked Foods

Are you using the approved cookware?

Were the foods turned or stirred?

Were the foods completely defrosted?

Was the time/cooking power level correct?

Overcooked Foods

Was the time/cooking power level correct?

Was the temperature setting correct?

Undercooked Foods

Are you using the approved cookware?

Were the foods completely defrosted?

Was the time/cooking power level correct?

Are the ventilation ports clear?

Improper Defrosting

Are you using the approved cookware?

Were the foods turned or stirred?

Was the time/cooking power level correct?

Did you use the metal rack?

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Dometic DOTRC11B, DOTRC11W manual Before Calling for Service, Problem