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XHD6425 OPERATION
Troubleshooting - General
Problem | Cause | Action | |
Unit will not turn on | Yellow wire not connected or incorrect voltage | Check connections for proper | |
Red wire not connected or incorrect voltage | voltage (11~16VDC) | ||
(no power) |
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Black wire not connected | Check connection to ground | ||
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| Fuse blown | Replace fuse | |
Unit has power | Speaker wires not connected | Check connections at speakers | |
One or more speaker wires touching each | Insulate all bare speaker wires from | ||
(but no sound) | |||
other or touching chassis ground | each other and chassis ground | ||
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| Yellow or red wire touching chassis ground | Check for pinched wire | |
Unit blows fuses | Speaker wires touching chassis ground | Check for pinched wire | |
| Incorrect fuse rating | Use fuse with correct rating | |
| Unit is not mounted correctly or backstrap is | Check mounting sleeve and | |
Excessive skipping | not secure | backstrap support | |
| Physical defect in media (CD, | Check media for scratches | |
Disc read error | Press EJECT or RESET | ||
on display |
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Focus error or disc is in upside down | Press EJECT or RESET | ||
on display |
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PROTECT appears | The WMA file is | Write disc using WMA files that are | |
on display | (Digital Rights Management) | not | |
NO FILE appears | Selected file is not available in direct or | Repeat search using valid | |
on display | alphanumeric search modes | parameters | |
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INVALID appears | The file format is incompatible | Write disc using valid audio files | |
on display |
| with .mp3 or .wma file extensions | |
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| CD mechanism position out of alignment | Press and hold EJECT for 3 seconds | |
Unit will not accept |
| to reset CD mechanism position | |
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a disc | CD transit screws still in place | Remove 2 transit screws located on | |
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| top of the unit | |
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| Pairing attempt has exceeded 60 seconds | Retry pairing sequence. Pairing | |
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| must complete within 60 seconds | |
PAIRING FAILED appears |
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Phone is not setup correctly to connect to a | Check the owners manual for | ||
on the display | bluetooth hands free device | instructions on enabling bluetooth | |
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| Bluetooth device is not compatible with the | Call | |
| BTM60 | compatibility information | |
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| Reset the BTM60 to clear the memory of | From Bluetooth standby mode, | |
BTM60 reset | previously paired mobile devices and to clear | press and hold MODE for BTM60 | |
recent dialed/missed/received phone calls | reset. | ||
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| from memory |
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NO SUPPORT appears on | An invalid ID3 tag version is present | Version 1.x ID3 tags are supported. | |
| Version 2.0 or greater are not | ||
display |
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| supported | ||
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