Dual XPA2500 Troubleshooting, Xpa Series Operation, Problem, Cause, Action, green but no sound

Models: XPA4640 XPA2500

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Troubleshooting

XPA SERIES OPERATION

Troubleshooting

Problem

Cause

Action

 

 

 

Unit will not turn on

+12V wire not connected or incorrect voltage

Check connections for proper voltage

(no power LED indicator)

REM wire not connected or incorrect voltage

(11~16VDC)

 

GND wire not connected

Check connection to ground

 

 

 

 

Fuse(s) blown

Replace fuse(s)

Unit has power - LED is

Speaker wires not connected

Check connections at speakers

green (but no sound)

Volume turned all the way down

Increase volume level at head unit

 

 

One or more speaker wires touching each

Insulate all bare speaker wires from each

 

other or touching chassis ground

other and chassis ground

 

Speaker(s) defective or damaged

Check/replace speaker(s)

 

 

 

 

Input signal not connected

Check high or low level inputs for proper

 

 

connection

 

 

 

Unit blows fuse(s)

Incorrect fuse rating

Use fuse(s) with correct rating

 

+12V wire touching chassis ground

Check for pinched wire

 

Speaker(s) defective or damaged

Check/replace speaker(s)

Engine noise

Bad ground connection

Make sure amplifier is grounded to clean

 

 

bare metal

 

Signal ground loop or RFI (radio frequency

Re-route RCA cables from existing high

 

interference)

current wiring

LED illuminates red

One or more speaker wires touching each

Insulate all bare speaker wires from each

(protect mode)

other or touching chassis ground

other and chassis ground

 

Speaker(s) defective or

Check/replace speaker(s)

 

damaged internally (shorted)

 

 

Speaker load less than 2 ohms (stereo)

Adjust speaker load - amplifier will not

 

Speaker load less than 4 ohms (bridged)

operate at less than 4 ohms when bridged

Distorted audio output

Incorrect input signal type or

Check connections and reduce/adjust input

 

input level too high

level

Low audio output

Incorrect input signal type or

Check connections and increase/adjust

 

input level too low

input level

 

 

 

Weak bass

Speaker(s) are wired out of phase

Check (+) and (-) speaker connections

 

 

(Observe correct polarity)

 

 

 

Dual Electronics Corp.

Toll Free: 1-866-382-5476

www.dualav.com

©2008 Dual Electronics Corp.

NSA0608-V01

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Dual XPA2500, XPA4640 Troubleshooting, Xpa Series Operation, Problem, Cause, Action, Dual Electronics Corp Toll Free