TROUBLESHOOTING GUIDE

Problem

Possible cause(s)

Solution(s)

Coffee leaking

1.

Dried coffee on the gasket

1.

Clean gasket (see page 15, fig 3)

 

from the

 

 

 

 

 

2.

ESE pod not seated correctly

2.

Tuck in ESE pod tab (see page 9, fig 2-5)

brewhead

 

 

 

 

 

3.

Blocked showerhead

3.

Clean showerhead (see page 15, fig 1-3)

 

 

 

 

 

 

 

4.

Damaged gasket

4.

To obtain a new gasket contact the Dualit customer helpline on +44 (0)1293 652

 

 

 

 

500 (09:00 to 17:00 Monday to Friday). Alternatively, email Dualit at info@dualit.com

 

 

 

 

or visit www.dualit.com

 

 

 

 

 

 

My machine is

1.

Water tank is not correctly seated in position

1.

Locate water tank (see page 8, fig 1)

 

making a loud and

 

 

 

 

 

2.

Water tank is empty

2.

Fill water tank (see page 8, fig 1)

continuous

 

 

 

 

 

pumping noise

 

 

 

 

 

 

 

 

 

 

 

My machine is not

 

1. Fuse may have failed

1. Check and replace the fuse

 

 

working

 

 

 

 

 

The lights are off and the

 

 

 

 

 

machine ceases to operate

 

 

 

 

 

 

 

 

 

 

 

Steam is venting

 

1. Water is being purged through the machine to

1. This is not cause for concern. This will automatically stop when the machine has

 

 

from the drip tray

 

reduce operating temperature ready for the

finished purging.

 

next coffee.

 

 

20

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Page 11
Image 11
Dualit DCM2 Coffee leaking, From, Brewhead, My machine is, Continuous, Pumping noise, Working, Steam is venting