Dualit DCM2 My coffee is not, hot enough, my milk is not, foamy, My coffee has no, crema, Problem

TROUBLESHOOTING GUIDE

Problem Possible cause(s) Solution(s)

My coffee is not	1. Thermobloc has not reached the correct	1.	Pre-heat the thermobloc (see page 8, fig 1-3)
hot enough	temperature
	2. Filter holder is not pre-heated	2.	Prime machine (see page 8)
	3. Cup or mug is not pre-warmed	3.	Warm cup (see page 8)
After frothing milk,	1. Milk is not cold or fresh enough	1.	It is easier to make froth using cold semi-skimmed milk in a stainless steel jug
my milk is not	2. Steam wand is blocked with milk residue	2.1. Clean steam wand (see page 15, fig 5-7)
foamy		2.2. Descale (see page 17)
My coffee has no	1. The cup filter is blocked because the coffee	1.1 Ensure you are using setting 3-5 on the Dualit coffee grinder or use a pre-ground
crema	grind is too fine	coffee suitable for espresso machines
		1.2. Clean cup filter (see page 11, fig 6)
	2. Ground coffee is not fresh	2.	Ground coffee only has a three-day shelf-life. Grind only the amount of beans that
		you need

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