TROUBLESHOOTING GUIDE
Problem | Possible cause(s) | Solution(s) |
My coffee is not |
| 1. Thermobloc has not reached the correct | 1. | |
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hot enough |
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| 2. Filter holder is not | 2. | Prime machine (see page 8) | |
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| 3. Cup or mug is not | 3. | Warm cup (see page 8) |
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After frothing milk, |
| 1. Milk is not cold or fresh enough | 1. | It is easier to make froth using cold |
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my milk is not |
| 2. Steam wand is blocked with milk residue | 2.1. Clean steam wand (see page 15, fig | |
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foamy |
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| 2.2. Descale (see page 17) | |
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My coffee has no |
| 1. The cup filter is blocked because the coffee | 1.1 Ensure you are using setting | |
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crema |
| grind is too fine | coffee suitable for espresso machines | |
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| 1.2. Clean cup filter (see page 11, fig 6) | ||
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| 2. Ground coffee is not fresh | 2. | Ground coffee only has a |
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| you need |
22 | 23 |