Limited Warranty

August 1, 1997

This warranty gives you specific legal rights and you may have other rights

which vary from state/province to state/province.

Subject to the limitations stated in this warranty, we warrant to the first buyer for use the residential heating, cooling, or heat pump unit, when installed, operated, and maintained as required by this warranty, to be free of defects in workmanship or material for a period of 5 years in residential installations (1 year in non-residential installations) from the time of installation. We will replace any defective component without cost or expense to you except for the costs of delivery and labor for removal and replacement of the defective component.

These (2/4)SH13 package heat pump units carry a 5-year limited warranty on the compressor. Limited warranties apply to the original owner in private owner-occupied residences.

Warranty Begins

The warranty period begins when the installation is complete and the product is ready to operate. You must be able to verify this date whenever a warranty claim is made. Original bill of sale, installer’s invoice, or other similar document will suffice. If the beginning date cannot be verified, we will consider warranty coverage to begin 6 months after the date the product was shipped from our factory.

Limitations on Implied Warranties

Implied warranties of merchantability or, to the extent applicable, fitness for a particular purpose are limited to 5 years, the same duration as the basic limited written warranty provided herein. Some states/provinces do not allow limitations on how long an implied warranty of merchantability or fitness lasts, so the above limitations or exclusions may not apply to you.

Only Warranty

This written Limited Warranty is the only warranty made by the warrantor; this warranty is in lieu of and excludes all other warranties, express or implied. The warrantor does not authorize any person to provide any other warranty or to assume for it any further obligation in connection with the warranted product.

What is NOT Covered

1.Cabinets or cabinet pieces.

2.Normal maintenance items such as filters, fan belts, fuses, or other consumable items.

3.Damage caused by misuse, failure to maintain properly, accidents, or acts of God.

4.External wiring, piping, venting, or attachment of accessory products not integral to our product, including without limitation, humidifier, air cleaner, vent damper, thermostat, or other mechanical devices not manufactured by the warrantor.

5.Products that have been operated in a corrosive atmosphere where a concentration of acids, halogenated hydrocarbons, or other corrosive elements causes deterioration to metal surfaces or integral components. NOTE: Operation in a corrosive atmosphere is considered abuse and voids this warranty.

6.Products that have NOT been installed in accordance with our published installation instructions, applicable local, state/ provincial, or national codes, ACCA published standards.

7.Products that have NOT been installed by competent, qualified installers.

8.Products that have been moved from their original place of installation.

Warranty on Replacement Components

Any replacement component furnished by us will assume the remaining (unused) portion of the Limited Warranty.

Consequential Damages

The warrantor shall not be responsible for any consequential damages caused by any defect in the product. Some state/provinces do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This product must be installed, used, and cared for in accordance with the instruction manual. You are responsible for required periodic maintenance or service, such as changing or cleaning of air filters and lubrication or cleaning of components. Failure to properly install, operate, or maintain your unit voids this warranty.

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Ducane (HVAC) (2/4)SH13 warranty Limited Warranty

(2/4)SH13 specifications

The Ducane (HVAC) 2/4SH13 is a versatile heat pump designed to provide efficient heating and cooling solutions for residential and light commercial applications. Renowned for its reliability and performance, the 2/4SH13 units come equipped with advanced features that ensure a comfortable indoor environment throughout the year.

One of the standout characteristics of the Ducane 2/4SH13 is its impressive Seasonal Energy Efficiency Ratio (SEER) and Heating Seasonal Performance Factor (HSPF) ratings. With a high SEER rating, the heat pump maximizes cooling efficiency, resulting in lower energy bills and reduced environmental impact. The HSPF rating also highlights its effectiveness in heating mode during colder months. This combination of efficiency and effectiveness makes the 2/4SH13 an excellent choice for homeowners looking to minimize energy consumption.

The 2/4SH13 utilizes a scroll compressor, which is recognized for its quiet operation and reliability. This type of compressor works efficiently under various load conditions and contributes to the overall longevity of the unit. Additionally, the heat pump is equipped with a durable cabinet that features a baked-on powder coat finish, ensuring protection against the elements and prolonging the life of the system.

For enhanced comfort, the Ducane 2/4SH13 employs a two-stage heating system that provides consistent heating performance during fluctuating temperatures. This capability minimizes the temperature swings often associated with single-stage systems, allowing for a more stable and comfortable indoor climate.

Furthermore, the heat pump integrates advanced refrigerant management technology, utilizing environmentally friendly R-410A refrigerant. This refrigerant not only meets current environmental regulations but also supports improved system efficiency and lower refrigerant leakage.

Installation and maintenance of the Ducane 2/4SH13 are straightforward, thanks to its compact design and accessible service panels. The unit’s compatibility with smart thermostats allows homeowners to achieve optimal control over their heating and cooling schedules, further enhancing energy savings.

Ducane backs the 2/4SH13 with a robust warranty, providing peace of mind for customers who invest in this efficient heat pump solution. Overall, the Ducane 2/4SH13 stands out in the HVAC market for its blend of efficiency, reliability, and user-friendly features, making it a preferred choice for many seeking optimal indoor comfort.