0 Preface
Thank you for purchasing a DVDO iScan VPxx Series video processor. We believe
the iScan will become a favorite device in your multimedia presentation system due to
picture quality, ease of use, and the level of control the iScan gives you or your customer
over the processed signal. This document is intended to cover the supplemental control
functionality that is available for the iScan VP20, VP30, VP50, and VP50PRO.
0.1 Information Warranty Statement
The information presented within this guide is known to be accurate at the time of
publication. However, we at Anchor Bay continually strive to improve our products by
offering new functionality and features which may in some cases require modification of
or addition to the information contained within this document. As always, one should
periodically check our website (www.anchorbaytech.com) for updates to our software
and the support documentation. Anchor Bay (Anchor Bay Technologies, Inc.) or its
subsidiaries, agents, and/or investors may not be held liable for technical inaccuracies or
omissions that affect an installed system or device. Responsibility for correct operation
of the iScan product within the installed system lies with the installing or integration
party (i.e. a Home Theater Installer or the end-user or “customer”).
The iScan VPxx video processors are capable of outputting more types of video
signals than many display devices can support. Typically, the menu based user controls
have some safety features that prevent most users from executing a command or function
that would result in a loss of picture or damage to the display device (typically CRTs fall
into this category), or may overwrite settings without any prompt. Direct access to the
control system via discrete commands may circumvent these safeties in some cases.
Careful planning should be used when configuring the iScan within the system to ensure
that it behaves within the design constraints of the installed system and the capabilities of
the installed support hardware. If you have just read this and don’t understand what it
means – PLEASE contact an authorized DVDO product installer for consultation and
installation help. Not getting a picture from the iScan does not necessarily indicate a
failure of the iScan device – the display device may not support the selected output
format, or there may be some other circumstance which would need to be investigated
and remedied to resume viewing operation of the presentation system.
If you are having trouble with this document, or the operation of the iScan VPxx
device, please first refer to the User’s Manual included with your device. If you are still
not able to resolve your issue, please call our Technical Support Hotline 9AM-5PM
Pacific Time, at (U.S. Domestic) 1-866-423-3836 extension 333 or (International) 1-
(408)-395-4455 extension 333. Alternatively you may contact our support group at
help@anchorbaytech.com.
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