Appendix C. Help and Support
Thanks for taking the time to read this document. We have tried to cover in easy-to-
understand terms, every facet of automation the iScan supports – while attempting at
answer every question we’ve ever been asked by customers and installers.
However – if after reading this document you have questions which are left
unanswered, please call or email us to get an answer. We are located in California (U.S
Pacific Time Zone), and run a phone call-center between the hours of 9AM and 5PM.
Please remember that we follow Daylight Savings Time at our office. If you are unable
to reach us with a phone call or it is not convenient to call us, we recommend that you
send us an email.
Our Phone number within the US (Toll-free): 1-866-423-3836 extension 333
Our Phone number outside the U.S. (Toll): 1-(408)-395-4455 extension 333
Our Email address for Technical Support: help@anchorbaytech.com
Our Mailing Address:
Anchor Bay
983 University Ave.
Building A
Los Gatos, CA 95032
68