Chapter 3

Service and Support

This chapter describes how to clean the LabelMANAGER PC and offers suggestions for identifying problems that can occur when you use the printer. If you are unable to solve the problem, this chapter also describes how to contact DYMO for technical support.

Cleaning the LabelMANAGER PC

The LabelMANAGER PC printer is designed to give you long and trouble-free service, while requiring very little maintenance. You’ll get the best possible performance from your printer if you follow the setup instructions that appear in the Quick Start card and clean the print head regularly.

To clean the print head

1Remove the cleaning brush fastened to the inside of the cassette door.

Cleaning Brush

Print Head

and Roller

2Gently brush the print head to remove any dust or particles.

NOTE The print head face is delicate, be careful when cleaning it.

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Dymo 18949 manual Service and Support, Cleaning the LabelMANAGER PC