Dynaudio BM10S manual Troubleshooting, Problem, Cause, Solution

TROUBLESHOOTING

Problem	Cause		Solution
The subwoofer switches itself off while	• There is hardly any low-frequency signal		• Use the temporary manual On/Standby
music is being played	available in the signal. This can happen if		facility by pressing the green "I" button on
	the music or movie itself does not contain		the remote for more than two seconds.
	very low frequencies (e.g. long dialogues)
	and if the processor or receiver already
	performs bass-management.
The subwoofer responds intermittently to	• The remote control battery is becoming		• Replace battery
remote control commands	weak.		• Ensure there is a clear line-of-sight from
	• The remote control eye (either front- or		the remote control to either the front- or
	back panel) is obstructed.• The		back panel remote receiver. If this is not
	subwoofer is in direct, strong sunlight		possible, consider an IR repeating
			system which consists of a separate
			remote receiver which connects by wire
			to a remote control emitter which can be
			positioned close to the subwoofers
			remote eye.
			• Avoid placing the subwoofer in strong
			direct sunlight.
The subwoofer will not switch on at all	• AC mains cable has become		• Reconnect mains cable• Switch
	disconnected (no LEDs are lit).•		mains back on• Check if all signal
	Mains switch on the back (No. 1 fig. 2) is		cables are connected properly. Make
	switched to off (no LEDs are lit).		sure to switch the system off first
			before making any changes.
The subwoofer will not switch on	• No signal is present on either of the		• Check if all signal cables are connected
automatically	subInputs (Status LED is red)•	The	Make sure to switch the system off first
	subwoofer has been set to temporary		before making any changes.
	manual On/Standby switching. (Manual		• Check if the subwoofer Output on the
	status LED is green)woofer's		source is engaged.
			• Switch back to automatic On/Standby
			facility by briefly pressing the green "I"
			button on the remote: The subwoofer will
			switch on and the Manual status LED will
			extinguish properly.
The subwoofer will not switch to standby	• The subwoofer has been set to temporary		• Use the temporary manual On/Standby
automatically	manual On/Standby switching. (Manual		facility by pressing the red "O" button on
	status LED is green)		the remote for more than two seconds:
			The subwoofer will switch to Standby and
			the Manual status LED will extinguish.
I cannot store a setting	• Preset/Setting switch (No. 8 fig. 2) is set		• Set Preset/Setting switch from "Protect"
	to "protect"		to "Store"
Subwoofer is switched on but no sound	• No signal is present on either of the		• Check if all signal cables are connected
from the subwoofer	subwoofers Inputs.•In the processor or		properly. Make sure to switch the system
	receiver's bass-management set-up,		off first before making any changes.•
	subwoofer has been disabled•		Check settings in Bass Management
	Subwoofer volume level has been turned		menu of the connected amplifier or
	down all the way on the amplifier or		receiver.
	receiver.		• Carefully and gradually Increase the
	• Subwoofer volume level has been turned		subwoofer volume level on the amplifier
	down all the way with the subwoofers		or receiver.
	remote control		• Carefully and gradually Increase the
			subwoofer volume level with its remote
			control.

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