34 | Troubleshooting |
Problem | Solution |
|
|
Audio noise | • Other devices (for example, surround sound receiver, |
| external speakers, fans, or hair dryers) may be |
| interfering with your TV. Try turning off one device at |
| a time to determine which device is causing |
| interference. After you have determined which |
| device is causing interference, move it further from |
| the TV to eliminate the interference. |
|
|
No output from one of the | • Adjust the audio balance. See “Adjusting sound |
speakers | |
| • Make sure that the audio cables are connected |
| correctly and securely to the back of your TV. |
|
|
After images appear | • Do not display a still image, such as a logo, game, or |
| computer image, for an extended period of time. This |
| can cause a permanent |
| into the screen. This type of damage is not covered by |
| your warranty. |
|
|
Remote control
Problem | Solution | |
|
|
|
Remote control does not | • | Make sure that the power cord is correctly connected |
work. |
| to your TV and a power outlet. |
| • | Make sure that there are no obstructions between |
|
| the remote control and the remote control sensor on |
|
| the front of the TV. |
| • | Point the remote control directly at the remote |
|
| control sensor on your TV. For the location of the |
|
| |
| • | Make sure that the batteries are installed correctly. |
|
| See “Installing remote control batteries” on page 16. |
| • | Replace dead batteries with new batteries. See |
|
| |
|
|
|
Trouble programming your | • | See instructions and a table of common codes in |
existing universal remote |
| |
control. |
| on page 36. |
| • | Codes are subject to change. For |
|
| go to www.dynexproducts.com/remotecodes. |
| • | Replace dead batteries with new batteries. See |
|
| |
| • | Refer to the User Guide that accompanied your |
|
| universal remote control and contact the |
|
| manufacturer if problems persist. |
|
|
|
General
Problem | Solution | |
|
|
|
No power | • | Make sure that the power cord is correctly connected |
|
| to your TV and a power outlet. |
| • | Unplug the power cord, wait 60 seconds, then plug |
|
| the cord back in and turn on your TV. |
| • | Other devices (for example, surround sound receiver, |
|
| external speakers, fans, or hair dryers) may be |
|
| interfering with your TV. Try turning off one device at |
|
| a time to determine which device is causing |
|
| interference. After you have determined which |
|
| device is causing interference, move it further from |
|
| the TV to eliminate the interference. |
|
|
|
“No signal” error | • | Press INPUT and make sure that you have selected |
message is displayed |
| the correct input for the device or service you are |
|
| trying to use. |
| • If you are using a cable or satellite box, use the | |
|
| remote that came with that box to change channels. |
| • | Make sure you have the correct input selected to |
|
| view channels from the cable or satellite box. |
|
|
|
Problem | Solution | |
|
|
|
After Auto Channel | • | Reception can vary by channel depending on the |
Search, there are no |
| broadcast power level of a given station. Contact |
channels |
| your cable or satellite TV provider. |
| • | Make sure that the antenna or cable/satellite TV is |
|
| connected securely to your TV. |
| • | Try replacing the cable between the antenna/cable |
|
| or cable/satellite box and your TV. |
|
|
|
One or more channels | • | Make sure that the channels are not blocked. See |
do not display. |
| “Setting parental control levels.” |
| • | Make sure that the channels are not hidden. The |
|
| channel may have been deleted from the channel |
|
| list. You can tune to the channel by pressing the |
|
| number buttons or you can add the channel back to |
|
| the channel list. See “Hiding channels” on page 22. |
| • If you are using a cable or satellite box, use the | |
|
| remote that came with that box to change channels. |
| • Make sure that you have the correct input selected to | |
|
| view channels from the cable or satellite box. |
| • | If you are using an antenna, the digital channel |
|
| signal may be low. To check the digital channel signal |
|
| strength, see “Checking the digital signal strength” |
|
| on page 24. |
|
|
|
Password is lost. | • | Enter 9999 to access parental controls, then set a |
|
| new password. See “Setting or changing the |
|
| |
|
|
|
Some settings cannot be | • | If a setting is grayed, the setting is not available in |
accessed. |
| the current video input mode. |
|
|
|
TV cabinet creaks. | • | When the TV is in use, the temperature rises |
|
| naturally and may cause the cabinet to expand or |
|
| contract which can cause a creaking noise. This is not |
|
| a malfunction. |
|
|
|
Control buttons do not | • | Make sure that the Button Lock option is set to Off. |
work |
| See “Locking control buttons” on page 25. |
| • | Unplug the power cord, wait a few seconds, then |
|
| plug the cord back in and turn on your TV. |
|
|
|
TV keeps turning off | • | Make sure that the sleep timer is not turned on. See |
|
| “Setting the sleep timer” on page 31. |
|
|
|
Note
If the problem is not solved by using these troubleshooting instructions, turn off your TV, then turn it on again.