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Troubleshooting

Cannot advance through a movie’s opening credits and warning information

•The disc is programmed to prohibit that action. The hand icon () appears on the screen

•The selected feature or action cannot be completed at this time because:

•The disc software restricts it.

•The disc software does not support the feature (such as angles).

•The feature is temporarily unavailable.

•You have requested a title or chapter that is out of range.

No forward or reverse scan

•Some discs have sections that prohibit rapid scanning or title and chapter skip.

•You cannot advance through the opening credits and warning information at the beginning of movies because the disc is programmed to prohibit that action.

Bad sound quality

•Make sure that the audio output mode is set correctly.

•Make sure that the audio connection between the player and amplifier is correct.

Disc cannot be played

•Make sure that a disc is in the player.

•Make sure that the disc is placed on the disc tray correctly, with the label side up.

•Make sure you are using the correct type of disc (digital video discs, audio CDs, or MP3s).

•Both the player and disc are coded by region. If the region codes do not match, the disc cannot be played. This player is coded for Region 1 discs.

Remote control does not work

•Remove obstructions between the remote control and the player.

•Point the remote control at the remote control sensor of the player.

•Replace the batteries with new ones.

Disc play starts, then stops immediately

•Both the player and disc are coded by region. If the region codes do not match, the disc cannot be played. This player is coded for Region 1 discs.

•The disc is dirty. Clean it.

•Condensation has formed in the player. Let the player dry out, then try again.

Picture is distorted

•Inspect the disc because it might be damaged. Try another disc.

•It is normal for some distortion to appear during forward or reverse scan.

No power

•If running on AC power:

•Make sure that the plug is correctly inserted in the power outlet.

•Make sure that the AC power adapter is inserted to the correct jack or connector on the DVD player.

•Make sure that the power outlet has power (some power outlets are controlled by a switch).